Mastering Quality and Registration in the New Aged Care Landscape - Residential and In-Home Aged Care

Date: Wednesday 21 October 2026
Time: 1pm to 2.30pm SA | 1.30pm to 3pm VIC, NSW, ACT, TAS | 10.30am to 12pm WA | 12pm to 1.30pm NT | 12.30pm to 2pm QLD
Audience: Facility Managers, Clinical and Care Managers, Home Care/Support at Home Leaders, Quality, Risk and Compliance Teams
Presenter: Philomena Mitolo - Senior Quality Advisor for Aged Care Management Australia, Former Assistant Director of ACQSC, internationally recognised Surveyor with ISQuaEA

Audit readiness is no longer a once-off activity – it is a continuous practice.

This session provides the clarity, tools, and confidence needed to:

• navigate the new expectations and

• strengthen compliance across your service

Registered aged care providers are now required to demonstrate clear, real evidence of how safe, quality care is delivered, governed and sustained.

This session unpacks key changes under the Strengthened Aged Care Regulatory Model and their impacts on:

• Registration and re-registration

• Audits and compliance

• Governance and leadership

• Everyday service delivery across residential and home care

Participants will gain a practical, in-depth understanding of how the Aged Care Quality and Safety Commission now assesses compliance through two core tools:

• AECT – Audit Evidence Collection Tool

• CDECT – Care Delivery Evidence Collection Tool

This session will break down:

• What each tool requires

• How they are applied during registration and audits

• How AECT and CDECT work together to assess organisational systems and frontline care delivery

Participants will leave with practical strategies to:

• Confidently interpret and apply these tools in their own service

• Strengthen evidence collection processes

• Align governance with practice

• Improve overall audit readiness

This session builds capability to demonstrate not only compliance but also consistent, effective, high-quality care outcomes under the strengthened regulatory framework.

By the end of this session, you will:

• Understand what the AECT and CDECT really mean for your service

• Know what evidence is expected and how it is assessed

• Learn practical strategies to collect, organise, and present evidence

• See what continuous audit readiness looks like in practice

• Build confidence in demonstrating safe, quality care under the new expectations

TERMS AND CONDITIONS

By ordering tickets, you as the buyer and the ticket holders agree to:

• Registration is one ticket per participant and all participants are required to access training on individual devices.

• Not circulate or distribute the weblink or resources to any person or organisation who is not a registered attendee

• Not show the event in a group setting where unregistered attendees are present (you will either receive an invoice for the extra attendees or be removed and no refund given)

• Not make any recordings or capture the video or audio in any capacity

ACIA reserve the right to:

• Remove unauthorised participants from a session if no response is received by the unauthorised attendee within 10 minutes (by Zoom chat).

• Request all participants to turn on their camera

By purchasing tickets you agree to ACIA sending training updates to you.

Notification of cancellation or transfer of registration must be by email to enquiry@acia.asn.au. No refund is available for any cancellations received five working days or less prior to the start date, however a substitute delegate is welcome. Please notify ACIA of any substitution as soon as possible.
No refund or transfer will be given for non-attendance.

DISCLAIMER: The advice and views of speakers and the content of presentations are entirely and exclusively the views of the speakers and do not necessarily reflect the views of ACIA. ACIA disclaims all liability in relation to actions taken in response to information presented by speakers.