Members Connect: Navigating change with confidence

Change is a constant for business, but the pace and uncertainty surrounding change can make it difficult for leaders and their teams to respond with confidence.

Whether it is economic pressure, workforce challenges, new technology, changing customer expectations or broader uncertainty, people naturally look for information to help them understand what is happening and what it means for them. When reliable information is missing, speculation and assumptions can quickly fill the gap.

This Members Connect brings together Dr Toby Newstead, Leadership Researcher and Bianca Welsh, small business owner and Mental Health Consultant, to explore the professional and personal sides of navigating change.

Drawing on their expertise in research, mental health, business and human behaviour, Toby and Bianca will help members understand why people respond to uncertainty the way they do, how leaders can create greater confidence through periods of change, and the practical strategies individuals can use to maintain their own resilience.