More dates

Mental Health First Responders Intro Training (Session 1 of 2)

Event description

This is a global live online event, to check the time in your part of the world, click here

This program pairs with Mental Health First Aid and is in partnership with the Mental Health Foundation of Australia to bring meaningful change to workplaces through practical solutions and measurable results.

Mental Health First Responder Program Summary

Gain the knowledge, skills, and tools to effectively establish and promote mental and emotional well-being in your workplace, school, community organisation, and family. This program also provides training for targeted and trusted support for those in crisis.

If you’re ready to invest in cutting-edge tools and knowledge to enhance the mental and emotional well-being of any organization and team, then you have come to the right place!

The Mental Health First Responder Program is designed to equip learners with the knowledge, skills, and tools to effectively create psychological safety, embed authentic relating skills, and support cultures of resilience in teams and organizations.

These workshops provide insights into the following topics:

  • The current state of Mental Health in Australian Workplaces
  • Assessing Psychological Safety in Groups
  • Transforming Psychological Harm through Empathy
  • Universal Human Needs
  • The Relationship Between Feelings and Needs
  • Measuring the Emotional States in Individuals and Groups
  • Strain vs Distress & Discerning Appropriate Support 
  • Assisting Others to Move Through Emotional Difficulty
  • Pillars of Wellbeing
  • Risk + Crisis Assessment
  • De-Escalation & Emergency Empathy
  • Referring to other Supports
  • Compassion Fatigue + Self-Care

Please note: this practical introductory workshop is part of a hybrid self-paced learning course. You can purchase this training via the Discovery or Full Certified Mental Health First Responder package, of which is detailed below.

Discovery package includes - $0.00

1 x Complimentary ticket to attend all community workshops 

1 x Free access to the Emotional Pulse App

1 x LIFT training skillset 

Full Certified Practitioner Package - $299+gst 

1 x Globally recognized certification 

1 x Mental Health First Responder digital handbook

1 x One-on-one Coaching Session to integrate the listening & reflective skillset

1 x Team Emotional Pulse credit

1 x Access to all digital content to run your own Mental Health & Wellbeing workshops backed by ShareTree team upon successful completion of online assessment

To access the online learning immediately, please purchase this package directly from our website.

After successfully completing the full certified program you will be able to:

  • Establish mental health & psychological safety frameworks in workplaces
  • Guide and consult on creating psychological safety and mental & emotional wellbeing
  • Guide and coach people through emotional difficulty
  • Guide individuals and teams on using effective communication skills 
  • Identify individuals in crisis and provide effective trusted support 
  • Implement trauma-informed processes for providing support to others
  • Assess current levels of psychological safety + wellbeing 
  • Lead cultures of compassion and mental & emotional wellbeing

    How is this different from Mental Health First Aid (MHFA) Training? 

    Great question! We’re very supportive of the skills and awareness that MHFA brings and see it as a valuable contribution to a mentally healthy (and mental-health competent) culture. Using the best practice Mental Health framework of Promotion, Prevention, Early Intervention and Treatment, our short explanation is that MHFA training excels at Early Intervention and referral for Treatment, whereas MHFR training excels at the Promotion and Prevention end of things. 

    We've put together this table to tease out some of the differences.

    Mental Health First Responder

    Mental Health First Aid


    Universal way of Mental Health Promotion and Prevention based on sources of mental and emotional strain

    Particular methods of Mental Health Early Intervention based on observable Mental Health Challenges


    LIFT + ACT – focusses on Promotion + Prevention

    ALGEE – focuses on Early Intervention

    Skills Imparted

    Identifies distress and provides immediate emotional support; identifies mental issues/support referrals if needed.

    Identifies Mental Health Issues and Refers to Qualified Support


    1.5 Day (9hrs)

    2 day (12hrs)

    Content overview

    Interpersonal harm, psychological safety listening & crisis intervention skills and implementing mental health frameworks in organisations are covered in detail

    Mental health problems and crisis situations are covered in detail

    Content Detail

    Interpersonal Harm Covered

    • Violence
    • Condemnation
    • Gossip
    • Bullying

    Skills Covered

    • Emotional Intelligence
    • Empathic listening
    • Identifying Needs
    • Resilience
    • Crisis Identification
    • Crisis Response
    • De-escalating strong emotion
    • Best-practice mental health frameworks
    • Implementing best practices in your organisation
    • Using Technology to Monitor Organisational Wellbeing

    Mental health problems covered

    • Depression

    • Anxiety problems

    • Psychosis

    • Substance use problems

    Mental health crises covered:

    • Suicidal thoughts and behaviours

    • Non-suicidal self-injury

    • Panic attacks

    • Traumatic events

    • Severe psychotic states

    • Severe effects from alcohol or other drug use

    • Aggressive behaviours.

    Evidence Indicates

    Good for supporting those in emotional distress and improving organisational management of mental health in the workplace.

    Good for raising awareness and reducing stigma.

    Lay Explanation

    How to respond skillfully and supportively when someone is ‘not ok’ and may or may not be in crisis.

    How to recognise the signs of a mental health crisis and skillfully refer to a professional.

    What do people have to say about this workshop?

    “I can confidently say that ShareTree is at the cutting edge of the sciences of education, psychology and whole organisation change. They are innovative, dedicated, and determined in their practical idealism to benefit humanity.”

    - Dr Derek Patton, PhD Character Psychologist of University of Melbourne

    This workshop is designed to empower Leaders, Consultants, Coaches & Executives in the following fields:

    • People and Culture
    • Organisational Performance
    • Human Resource Management
    • Continuous Improvement
    • Change Management
    • Health & Well-being
    • Social Workers
    • Education
    • Sports Clubs
    • Volunteering

    Do you have more questions? We are here for you.

    Powered by

    The humane choice for tickets Humanitix donates 100% of profits from booking fees to children’s charities