The skills and knowledge acquired in Microsoft Outlook 2016 - Level 1 are sufficient to be able to send and receive emails, schedule appointments and maintain contact details information.

Learning Outcomes:
At the completion of this course you should be able to:

• understand some of the more basic email concepts
• start Microsoft Outlook and navigate its key features
• create and send email messages
• receive emails in your Inbox and then work with them
• competently work with file and item attachments within email messages
• work with message flags and reminders
• work effectively with junk email
• work with the Calendar feature
• create and work with contacts
• create and work with tasks
• obtain help for Outlook whenever you need it

* Includes: Training manual, practice exercises & lunch

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