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Minute Taking Workshop

Event description

These are free events designed for members of the public clinical mental health workforce in Victoria, (staff employed at Area Mental Health Services, Forensicare or mental health staff from RCH) and lived experience workforces (LEW) working in either public clinical or community mental health state-funded roles. Other workforce in partner organisations, such as AOD organisations or ACCHOs, may sometimes be eligible. Please note, if you do register for an event and it is not clear you are part of the intended audience, your registration will be confirmed two weeks prior to the event start date, or earlier. Administrative staff from Area Mental Health Services are highly encouraged to register.

Minute taking is an integral factor in the success of a meeting. When the discussions are underway and decisions have been verbally made, accurate meeting minutes will record what has taken place and what actions are required.

This workshop will provide practical information on what to consider before, during and after a meeting to ensure your minutes are concise, accurate and the key points are recorded

By the end of this workshop, you will be an effective and proactive professional who can take minutes in every meeting.

Learning Outcomes:

  • Develop the confidence and skills to take accurate and concise minutes
  • Prepare effectively for taking minutes
  • Clearly identify your role before, during and after the meeting
  • Identify positive strategies for listening and summarising
  • Develop practical and meaningful agendas
  • Deal with jargon and technical language professionally
  • Identify different methods of minute taking and organising your material
  • Learn techniques to identify and record important information


  • What are minutes?
  • The skills of effective minute taking
  • The challenges for minute takers
  • Recording action points
  • The role and responsibility of a minute taker
  •  Working with the Chair
  • Preparing an agenda
  • Agenda guidelines
  • Personal preparation for minute taking and meetings
  • Identifying key points to record (and what not to record)
  • Dos and don’ts of minute taking
  • Structuring your minutes
  • Proofreading your minutes

Delivery Mode – 3.5 hour Virtual Training Session -  (9:00am to 12:30pm)

This course is delivered online. Sessions are hosted via Zoom.


This training is delivered by Learn4Results and is delivered by the Director, Christina Katopis

Christina is a highly experienced and dynamic trainer, with over 17 years of training and consulting experience across numerous sectors. She has experience in working with both public and private organisations throughout Australasia.

Christina has an immensely loyal client base in a wide range of industries. Her style is participative, engaging and enjoyable. Her approach to facilitating encompasses key adult learning principles. She actively ensures all materials presented are relevant to participants’ work situations.

Prior to facilitating, Christina practiced as a Child Protection Worker. This provided her with greater insight into dealing with difficult clients and situations. Christina has also managed a team of ten trainers and understands the challenges faced by managers.

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Refund policy

Refunds are available up to 1 day prior to the event