Navigating Complaints: A Supervisor's Guide to Supporting Supervisees
Event description
Join Elayne Johnston, a seasoned counsellor, supervisor, trainer and member of the NZAC Ethics Committee, in an insightful workshop designed to empower supervisors in supporting their supervisees through the challenges of handling complaints. With extensive experience in counselling and a role in shaping NZAC Ethics guidance and response, Elayne brings a wealth of knowledge to this session. As a key member of the NZAC Ethics Committee, she has also been instrumental in addressing the increasing number of complaints received by the NZAC Ethics Office related to counsellors.
This workshop will provide you with invaluable insights and practical strategies for effectively navigating and resolving complaints within the supervisory context. Elayne's engaging and interactive approach ensures this to be an enriching learning experience, equipping you in your role as a supervisor with the tools needed to guide and support your supervisees through the intricacies of complaint resolution.
Before the webinar takes place, please familiarise yourself with the NZAC Complaints Process available at this link: https://nzac.org.nz/site/cc/co...
This session will be recorded and will be available for replay for two weeks after the event.