Navigating Complexity: Practical Tools for Better Decisions
Description
Dear members
Registrations are now open for the September AA Forum online meeting – all members are invited to attend.
At the recent June one-day AA Forum, we explored three defining themes shaping the future of the profession—regulatory transformation, insurance affordability, and artificial intelligence. A common thread across these discussions was the increasing complexity and interconnectedness of the environments in which actuaries operate.
The 23 September Forum builds on this discussion by exploring how complexity thinking can help actuaries make better decisions in an environment of rapid change and uncertainty. We'll hear from the Reserve Bank of New Zealand on its emerging focus on complexity and interconnectedness before our guest speaker, Steven McCrone, Managing Director of AGLX Asia-Pacific, shares practical tools and techniques to help actuaries strengthen decision-making, resilience and adaptive capability. We’ll also get a report back on NZSA’s IPSA submission, plus a rapid-fire session on hot topics.
This is a ticketed event for NZSA members and invited guests with a small registration fee.
Each session is designed to be interactive and will include opportunities for discussion and Q&A.
If you have topics you'd like us to cover, please email adam@actuate.nz.
Kind regards,
Adam Follington
Convenor, AA Forum Committee
About our guest speaker

Steven McCrone
Managing Director of AGLX Asia-Pacific Steven McCrone is an internationally recognised expert in adaptive strategy and organisational resilience. Drawing on his experience in bomb disposal with the New Zealand Army, Steve has spent his career helping organisations navigate uncertainty and adapt to change. He developed the AGLX Adaptive Strategy approach, teaches Adaptive Strategy at the University of Auckland, and has worked with organisations around the world on complex systems, risk management and innovation.
Agenda
- 7:00 pm - 7:10 pm
Welcome and key themes and takeout from the June AA Forum
Adam Follington, AA Forum Committee
- 7:10 pm - 7:20 pm
Introduction to RBNZ’s focus on Complexity and Interconnectedness
David Wild, RBNZ
- 7:20 pm - 8:20 pm
Applied Complexity: Practical Tools for Better Decisions, Q&A and Discussion
Steven McCrone
- 8:20 pm - 8:30 am
10-minute break
- 8:30 pm - 9:15 pm
Report back on NZSA’s IPSA submission, Q&A and Discussion
Ben Coulter, IPSA Working Group
- 9:15 pm - 10:00 pm
Hot topics and member discussion
Adam Follington
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