New Member Induction (December - Online)

Extra bits you need to know

• Where is the course located?

  The course will be held online via Zoom. Once you register, you'll receive a confirmation email from TSU Training (order@humantix.com) which will include a calendar invite and Zoom details/link.

  
  Be sure to add the event to your calendar!
  

  If you have any issues accessing the Zoom details, contact us at training@theservicesunion.com.au or call 07 3844 5300.

• I registered but can no longer attend. What do I do?

  We get it. Life happens!

  Here's how to cancel your registration:

  1. Open your confirmation email from TSU Training (order@humanitix.com)

  2. Click 'Manage Order'

  3. Select the 'Refund/Cancel' tab

  4. Scroll down to 'Self-service refund' and select your ticket

  5. Hit 'Review' and then 'Confirm' your cancellation

  Alternatively, you can just send our Training team an email and we'll sort it out for you: training@theservicesunion.com.au

• Can I access paid leave to attend the training?

  We hold the session around lunch time to enable as many members to attend without needing to access leave. However, if you are a Delegate, you may have access to paid leave so you don't have to use your lunch break.

  Union Delegate

  Most if not all of our Delegates have access to paid union training leave as part of their Award or Enterprise Bargaining Agreement (EBA).

  To request paid leave, you would follow your normal leave request process. If there is no option for paid training leave in your workplace's leave system, you can simply send an email to your relevant manager or the person who approves your leave requests.