Non-Verbals of People with Violent Intent

Whether it’s protecting your staff and customers from harm, reducing loss or protecting your reputation, having enhanced skills and abilities to identify those with bad intent is crucial. This workshop will provide key takeaways on behavioural awareness elements to detect and deter criminality in and around your site. People with bad intent (regardless if it is violence and aggression, theft or anti-social crime) leak physiological changes and also have altered verbal responses. If your teams have the ability to pick these changes early, it provides them more confidence and capability to navigate the nuance of potential conflict situations more effectively towards safer and more positive outcomes.