The 2026 Loyalty Leaders Summit brings together New Zealand’s top loyalty, marketing and customer experience leaders for a full day of insights, discussion and high-value networking at the Park Hyatt Auckland.

Designed exclusively for senior loyalty professionals, the Summit features a curated program that blends thought leadership with practical collaboration. Attendees can expect:

• VIP Loyalty Connections – pre-matched meetings connecting leaders with aligned peers, partners and solution providers.
• Loyalty Insights Presentation & Quiz – an exclusive look at New Zealand’s loyalty trends, followed by an interactive quiz to spark conversation and friendly competition.
• Premium Lunch & Drinks – Premium All Day Catering including espresso coffee, morning tea, deluxe buffet lunch, and afternoon tea.
• Industry Round Table Discussions – sector-specific sessions led by expert facilitators across Retail, Travel, Financial Services, Telco, Utilities and more.
• Loyalty Leaders Speed Networking & Networking Drinks – fast-paced introductions and open networking with senior industry peers.
• VIP Dinners (Invitation Only) – intimate evening engagements hosted by NZLA and event partners.

With up to 180 CMOs, loyalty leaders and customer experience specialists in attendance, the Summit is New Zealand’s premier gathering for professionals shaping the future of customer loyalty.

Join us for a day designed to inspire, connect and elevate loyalty leadership across the country.

View Terms and Conditions.

By registering for this event you agree to receive marketing communications from the Australian Loyalty Association & New Zealand Loyalty Association and associated sponsors.

Please email us events@australianloyaltyassociation.com should you wish to opt out from these marketing communications.

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