Open Contact Officer Training

Name: Open Contact Officer Training
Start: 2025-02-18T13:00:52+1100
End: 2025-02-19T16:30:52+1100

Tue, 18 Feb, 1pm - 19 Feb, 4:30pm 2025 AEDT

Online Event

Australian Human Rights Commission

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Event description

Open contact officer training

Increase your team members’ understanding of inappropriate workplace behaviour, and provide them with the knowledge and skills they need to become contact officers. Suitable for new contact officers or as a refresher for existing contact officers.

Details

Delivery Mode: Teams - 2x half day online workshops (both need to be completed)
Date: Tuesday 18th February and Thursday 19th February 2025
Time: 1.00pm - 4.30pm each day (AEST)
Cost: $400 (+GST) per person
Participant numbers: Min. 8 | Max. 20
Facilitated by two of our expert trainers

What is a contact officer?

Contact officers play a key role in workplaces, acting as “go-to” staff members who assist employees experiencing discrimination, bullying, or harassment. Generally, contact officers are not human resources staff or managers as these roles may conflict with the responsibilities of a contact officer.

Now widely incorporated across government, business, and community sectors as a proactive measure in preventing discrimination, bullying, and harassment, contact officers can help to create a positive workplace culture.

Our training scenarios are inspired by real situations drawn from our own investigation and conciliation service, so that you receive an authentic and relevant training experience.

Learning Outcomes

Develop knowledge and understanding of discrimination, bullying and harassment
Identify the relevant legal frameworks
Identify effective skills and strategies for responding to allegations of bullying, harassment and discrimination
Apply knowledge and skills to scenarios relating to day-to-day work.

Why choose us?

For over three decades, we’ve been delivering education and training to help organisations across Australia embrace equity, diversity and inclusion. We teach people to understand human rights in educational, workplace and community settings.

We’re subject matter experts: As Australia’s national human rights institution with a proud 35-year history of promoting and protecting human rights, we have a sophisticated understanding about how to prevent workplace discrimination, bullying and harassment.
We use a rights-based framework: All our training activities are developed from a rights-based perspective, ensuring course content aligns with all relevant rights, legislation and international conventions.
We’re cost-effective: We understand the budget constraints under which many organisations operate, and we ensure that our prices are highly competitive.
We’re flexible: We work with our clients to tailor content to suit their specific needs. If this online session doesn't suit your needs, please contact us about your particular education and training requirements at: training@humanrights.gov.au.

Tickets for good, not greed Humanitix dedicates 100% of profits from booking fees to charity

Refund policy

AHRC Payment and Refund Policy – Humanitix Please note that credit card is the preferred payment method. Please contact us at training@humanrights.gov.au if your agency does not have a credit card. We can generate an invoice, noting that if you are unable to attend a transfer of place will be offered however invoiced payments will not be refunded (see point 3 below). Invoice payment requests will only be considered up to 10 business days before the workshop is due to commence as payment must be made before the workshop date. We require a minimum of 8 participants to proceed with this workshop. If, 3 days before the course date, fewer than 8 participants have signed up, then we will contact registrants, advise that the course is cancelled, and offer a refund for full amount paid. If, after purchasing a course, you are unable to attend: 1. up to 24 hours before the start of the workshop you may transfer your place to another learner – please contact training@humanrights.gov.au to make this arrangement, or 2. up to 2 weeks before the start of the workshop you may request a refund. 3. Transfer of place to another participant is available if you pay by invoice. Refunds cannot be processed for invoice payments.

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