PACE Provider Information Session - Claims and Payments

To help us deliver better outcomes for participants today and into the future, we built a new computer system – PACE and improved the way we work.

We want to make sure National Disability Insurance Scheme (NDIS) providers are ready to support participants who have their NDIS plan created in our new system. .

The session will support good claiming practices for registered providers delivering NDIS supports to participants with a plan in our new system.

In this session we will cover:

• Key changes for providers
• Bulk payments
• Claims and payment enquiries
• Common claiming issues and solutions

Additional information:

• Sessions are delivered via video-conference using Microsoft Teams, and are offered over multiple dates to allow flexibility for attendees
• Each session covers the same content
• Registrations close five business days prior to the session date or once tickets have sold out
• Log in details will be sent to the email address you provide at registration, so please ensure you enter your email address correctly when registering
• If you have accessibility requirements, please advise when registering.  If you have requested accessibility services, these services are provided by an external provider

For any enquiries regarding this session, please contact events@ndis.gov.au and include the session name in the subject line.