Process Maturity or Automation Chaos?
Description
Event: Process Maturity or Automation Chaos?
Join us, and guest Michael Deichsel, as we explore the progression from foundational Business Process Management to structured process improvement, automation, and the effective application of AI. It highlights why process maturity is essential for achieving sustainable automation outcomes.
About Michael:
Michael brings over 30 years of experience in Business Improvement and Transformation across the private and public sectors. He integrates Project Management, Change Leadership, and Process Improvement and Automation to deliver transformation programs that create sustainable, measurable impact.
Most recently, Michael served as Director, Business Improvement at the Department of Transport and Planning, where he established and led the Business Improvement function, embedding a structured framework and fostering a culture of continuous improvement across the department.
In November 2025, he founded MD Process Innovation. He also delivers Lean Six Sigma training in partnership with Vative, a business optimisation consultancy and training provider.
Tickets for good, not greed Humanitix dedicates 100% of profits from booking fees to charity
