This 90-minute webinar builds direct service staff’s understanding and confidence about what should be documented and reported.

The session covers:

The difference between subjective and objective reporting
Who needs to document information and when
How do we know what to report and document
The benefits of using templates
What is verbatim reporting and why it’s important
How can documentation provide a record of events and clarity of a situation.

Participants will have the opportunity to ask questions, discuss their experiences and seek feedback from the facilitator and other group members.

They’ll also receive resources, tools and links to further information.

The content is linked to:

Health Records ACT 2001
Australian Privacy Principles
Aged Care Quality Standards
CHSP guidelines.

Who’s it for
Staff who work directly with clients and carers in CHSP-funded programs. This includes support workers, direct care workers, social support staff and allied health assistants.

Cost
No cost for Commonwealth Home Support Programme (CHSP) funded aged care providers.

Facilitated by
Trish Miller from Kate Pascale & Associates.

Trish has over 20 years of experience writing, researching and delivering education sessions to the community care sector. Trish is a qualified nurse, with further studies in marketing, adult education and business law.

Her specialities sit across compliance law, documentation and reporting, confidentiality and professional boundaries. While Trish is not a lawyer, she is exceptional in communicating legislation information to participants of all skill levels.

Presented by
The SSD Connect Alliance