This 90-minute webinar builds direct service staff’s understanding of professional boundaries.

The session covers:

Why it’s important to have a consistent approach
How do policies and procedures provide consistent boundary guidelines
How can we be “friendly but not friends” with clients and recognise when this changes
How does cultural background influence professional relationships
What behaviours create risks and breaches in the workplace
What to do when issues arise
The importance of reporting and managing risks.

Participants will have the opportunity to ask questions, discuss their experiences and seek feedback from the facilitator and other group members.

They’ll also receive resources, tools and links to further information.

The content is linked to:

Health Records ACT 2001
Australian Community Industry Standard
Aged Care Quality Standards
CHSP guidelines.

Who’s it for
Staff who work directly with clients and carers in CHSP-funded programs. This includes support workers, direct care workers, social support staff and allied health assistants.

Facilitated by
Trish Miller from Kate Pascale & Associates.

Trish has over 20 years of experience writing, researching and delivering education sessions to the community care sector. Trish is a qualified nurse, with further studies in marketing, adult education and business law.

Her specialities sit across compliance law, documentation and reporting, confidentiality and professional boundaries. While Trish is not a lawyer, she is exceptional in communicating legislation information to participants of all skill levels.

Cost
No cost for Commonwealth Home Support Programme (CHSP) funded aged care providers.

This event will not be recorded