Professional Practice Series | Understanding Confidentiality | September

This 90-minute webinar builds direct service staff’s understanding of confidentiality + client’s rights and expectations.

The session covers:

• The principles of confidentiality and how staff can apply them
• How the legislation can be used to create organisational policies to support staff
• Who can discuss a client’s information and when
• What behaviours create risks and breaches in the workplace
• What happens when confidentiality is breached
• Examples to assist staff to understand the importance of confidentiality in their role and the requirement to report any breaches

Participants will have the opportunity to ask questions, discuss their experiences and seek feedback from the facilitator and other group members.

They’ll also receive resources, tools and links to further information.

The content is linked to:

• Health Records ACT 2001
• Australian Privacy Principles
• Aged Care Quality Standards
• CHSP guidelines.

Who’s it for

Staff who work directly with clients and carers in CHSP-funded programs. This includes support workers, direct care workers, social support staff and allied health assistants. 

Facilitated by

Trish Miller from Kate Pascale & Associates.

Trish has over 20 years of experience writing, researching and delivering education sessions to the community care sector. Trish is a qualified nurse, with further studies in marketing, adult education and business law.

Her specialities sit across compliance law, documentation and reporting, confidentiality and professional boundaries. While Trish is not a lawyer, she is exceptional in communicating legislation information to participants of all skill levels.

Presented by

The SSD Connect Alliance

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