Relationships Australia Accidental Counsellor – LIVE ONLINE

Accidental Counsellor – Half-Day Workshop 

Are you frequently in situations where you're expected to offer support or guidance, even though you're not trained as a counsellor? The Accidental Counsellor workshop is designed to help you confidently navigate these situations and develop the key skills needed to support others in distress. 

In this practical, outcome-focused workshop, you’ll learn: 

• How to recognise the signs of stress and distress in both yourself and others, and how to respond effectively 

• A 3-step active listening model to confidently manage conversations with those in emotional distress 

• Techniques to build your own resilience, including setting boundaries and practising self-care 

• The role of the "Accidental Counsellor" and how to effectively navigate this responsibility in a professional setting 

Who should attend? 

This workshop is perfect for anyone in a client or customer-facing role, including those working in customer service, education, health, aged care, disability services, and those supporting families. Whether you work with clients, customers, or colleagues in high-stress situations, this course will help you respond appropriately, manage distress, and protect your own well-being. 

One adult: $250 + booking fee 

Online LIVE Event 

Transform your approach to stress, support, and self-care in just one session.