Fearless Feedback: Transforming feedback into opportunity for your NDIS business

In the world of NDIS, it seems like there's this fear of negative feedback floating around. The fear of hearing anything not-so-great becomes huge and too much time is spent worrying about how it might affect reputation and the business overall, rather than just dealing with it. 

Here's the thing: embracing feedback, whether it's a pat on the back or some constructive (or not so) criticism, is key for getting better and staying on track with NDIS compliance. 

It's not just about ticking boxes; it's about doing right by clients and keeping things ethical. This fear of feedback isn't just hurting our relationships with clients; it's putting a dent in the trust they have in us. Our participants rely on us to hear them out, respect their choices, and sort out any concerns they have. So, it's time to flip the script. Let's create an environment where feedback is welcomed with open arms, where we're all about transparency, autonomy, and showing a little compassion. By weaving feedback chats into our daily grind, we're paving the way for better communication between our team and our clients.\

This webinar will give you practical ways to integrate and utilise feedback mechanisms in your NDIS business with special guest, Angela Harvey from Supporting Potential don't miss it!

🌐 Live and Online

💯 Free for everyone

📅 Wednesday 29 May

🕓 12pm AEST (NSW/VIC/TAS/ACT)  / 12am QLD / 11:30am SA / 10:30am NT / 10am WA

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