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Root Cause Analysis & Corrective Action Short Course

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Sat, Mar 8 2025, 2am - 4am AEDT

Event description

Effective Corrective and Preventive Actions (CAPA) require an effective Root Cause Analysis (RCA). Unfortunately, many food & beverage companies fall short in the process by confusing the identification of a deficiency in the system with the true Root Cause, thus failing to implement an effective Corrective and Preventive Action. Without properly identifying the Root Cause, only correction and Corrective Actions are addressed, and proper Preventive Actions are not identified and implemented. During this short, 2-hour course you'll learn a simple 6-step process that can be used in any process to assure your Corrective and Preventive Action system is fine-tuned to properly identify Root Cause and implement true Preventive Actions.

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What You Will Learn:

  • The Meaning of both Root Cause Analysis and Corrective & Preventive Actions
  • The Importance of effective Root Cause Analysis
  • The difference between a Deficiency and Root Cause
  • Understanding Root Cause Analysis Tools
  • How to Effectively Apply Corrective & Preventive Actions and Root Cause Analysis

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Examples & Templates You Will Receive:

  • 5 Whys - Root Cause Analysis
  • Is, Is Not Attribute Comparison
  • 8D Corrective and Preventive Action Process
  • FSQC's Proprietary 6-Step Corrective and Preventive Action Process

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Proof of Training:

  • Students who successfully complete the 2-hour course will be issued a Certificate of Training by FSQC.

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What are others saying about this class?

"Loved that the class material was provided to the participants, such a valuable tool to have."

D. S. of EAGLE Certification Group

"This course helped me understand CAPA and root cause analysis with new and interesting perspective.
The examples were very well selected to help understand the course. . . ."

- A. H. of ICF Mercantile LLC

"I liked that the examples used in the presentations were actual situations that a 8D or 5P were done."

- J. R. of Neaton Rome, Inc.

"I . . . have received more "chair time" in educational/continuing ed. classes than I care to count. Rarely have I scored a class this high. . . . The instructor was thorough in his explanations and at the same time not too redundant. The visual aids were excellent and the handouts provided will be put to good use at our facility. I was NOT disappointed. Looking forward to future classes from FSQC. . . . "

- Craig Evans


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1. What do I need for the event? Just a willingness to learn, a notebook, and a pen! All necessary materials will be provided by Food Safety and Quality Consultants, LLC.

2. How do I access the course? Once you complete your registration you will receive an email from Zoom containing the link and instructions on how to access the meeting. So keep an eye on your inbox!

3. Where can I contact the organizer with any questions? Ph: 844-367-3772 | email: training@fsqc.biz

4. Is there group Registration? Yes, there is! Simply select the number of tickets you are purchasing and click the "Continue" button. On the next page fill out your information as the buyer and click continue. In the next section there will be a form for each attendee's ticket (Ticket 1 [name, email, mobile, job title], Ticket 2 [name, email, mobile, job title], etc.) Enter each participant's details in the form and place your order.

All students must be individually registered in order to participate in the course and receive a Certificate of Training.

5. Is my registration/ticket transferable? In order to receive your HACCP Certificate of Training, FSQC requires you to be present for the entire 2 days (16 hours) of the course. You cannot transfer your registration or send someone in your place without first contacting FSQC Training Center and getting prior approval.

6. Course Cancellation: Occasionally, due to circumstances beyond our control, FSQC Training Center may need to cancel a scheduled course. If FSQC Training Center must cancel a scheduled course, our goal is to provide a two-week advanced notice of course cancellation. However, depending on circumstances, the two-week advanced notice cannot be guaranteed. FSQC Training Center issues a 100% refund for scheduled courses that are cancelled by FSQC Training Center. FSCQ Training Center may also make Loyalty discounts available to registrants of cancelled courses that allow you to register for another FSQC Training Center course offering at a discounted rate.

About FSQC Header

FSQC honored as a double recipient of Food Safety Awards by Food & Beverage Technology Review!

FSQC Food Safety Awards
F&B Tech Review Food Safety Awards given to FSQC.


FSQC was honored to be selected by Food & Beverage Technology Review for two awards, s well as a features Vendor Viewpoint article.

June 2020 - "Food Safety Edition": Top 10 Food Safety Services Companies

March 2022 - "Food Safety Edition": Top 10 Emerging Food Safety Companies

September 2022 - Vendor Viewpoint: Practical Food Safety Culture Planning in an Ever-Changing Industry

View the awards and articles in the F&B Tech Review Magazine at the links listed above or on FSQC's Blog.



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