Safer Business Initiative - how to manage workplace safety and aggressive behaviour

Mount Alexander Shire Council has partnered with VicHealth to deliver safety and wellbeing training to local businesses.

The Safer Business Initiative is a community-led program working to prevent aggression and violence in customer-facing businesses.

Incidents involving verbal abuse, threatening behaviour, intimidation and, in some cases, physical violence are becoming an increasing challenge across a range of industries, including hospitality, retail, community services, local government and licensed venues.

The free training will provide practical solutions that can create safer workplaces, reduce alcohol-related harm and strengthen community confidence.

Join this engaging and practical training designed to help you:

·       increase awareness of workplace aggression and violence risks

·       understand why incidents occur

·       understand early warning signs and risk factors

·       improve understanding of employer responsibilities under occupational health and safety legislation

·       learn practical prevention and de-escalation strategies

·       showcase innovative solutions to assist businesses improve worker safety

·       support workers following an incident.

Businesses are invited to express their interest during the training in becoming a case study that will receive one on one support to strengthen systems to prevent workplace aggression and violence.

This training is facilitated by Victoria Beresford from Trust Culture, former NSW Police Inspector and workplace aggression and violence specialist.