Twenty-five corporate and community partners.
One shared issue. One shared value initiative. And the potential to change thousands of lives.
Join us, to hear the story behind the award-winning One Stop One Story Hub, an issues-first initiative designed to more easily connect Australians with financial support - without having to tell their story multiple times.
Often, Australia's support services aren't used to their full potential, due to the fragmentation of hardship services, and the resulting need to keep retelling one’s story; which can lead to re-traumatisation. Of course, this is inefficient for the organisations involved too.
So, the Thriving Communities Partnership convened a group of community and corporate organisations invested in addressing this issue, including AGL, Anglicare WA, Brotherhood of St Laurence, Commonwealth Bank, Financial Counselling Victoria, Infoxchange, QCOSS, Sydney Water, Telstra, Transurban, Uniting Vic Tas, Yarra Valley Water and Wire. Pause for breath!
The group co-designed a digital solution which enables people to connect to support programs through a single-entry point – where they only have to tell their story once.
Part of the Shared Value Project's new Shared Value In-Practice Series, this session will convene Ciara Sterling, CEO Thriving Communities Partnership; Jane Calvert, Head of Social Licence at Transurban; and Claire Butler, Financial Capability Program Manager at Brotherhood of St Laurence to talk us through this issues-first approach, and how they engaged such an impressive number of partners, the challenges and how they overcame them. All three speakers will join us in Q&A.
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Speakers
Ciara Sterling - CEO, Thriving Communities Partnership
Ciara is a leader who believes in the power of cross-sector collaboration to make real change for people experiencing vulnerability and exclusion. She is motivated by her passion for human rights and her belief that everyone deserves an equitable system, adequate living standards, and to live free from discrimination. As Founding CEO for the Thriving Communities Partnership, she convenes over 200 organisations, together with people with lived experience, to forge deeper understanding of vulnerability and drive ecosystem change through social design innovation. She has over 20 years’ experience collaborating across corporate, government and community sectors to address the root causes of hardship and inequality. Ciara spent over 10 years in leadership roles at Yarra Valley Water, including as Head of Community Inclusion and she was recognised as the Australian Water Professional of the Year in 2018. She pioneered approaches to supporting customers experiencing vulnerability, hardship and family violence, and led the water industry’s response to the Victorian Royal Commission into Family Violence.
Claire Butler - Financial Capability Programs Manager at Brotherhood of St Laurence
Claire is a member of the Financial Inclusion team at the Brotherhood of St Laurence. Claire started working at BSL in 2014, after a long career in Environmental Education and Education for Sustainability. A passionate educator and facilitator, Claire currently manages the Financial Empowerment & Resilience Network and MoneyMinded Coach Training programs. She’s known for developing and managing education and professional development programs, face to face and online and for working in a wide variety of cultural, environmental and more recently community services and financial organisations.
Jane Calvert – Head of Social Licence at Transurban
Jane is Transurban’s inaugural Head of Social Licence, responsible for collaborating across the business to influence and direct its strategic efforts to build trust among its key stakeholder groups, in order to enhance the business’ social licence to operate. Her team has direct responsibility for social investment, inclusion, advocacy and impact.She played a key role in advocating for the creation of Linkt Assist, Transurban’s first dedicated team to support customers experiencing social and financial hardship, as well as a range of systemic changes to improve the way the business detected and responded to hardship. She also led the development of Transurban’s first Financial Inclusion Action Plan.
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Shared Value In-Practice Series
Looking for more examples of HOW to combine social impact with business success? Eager to hear from the experts and practitioners who have turned this idea into a leading strategy to make purpose tangible? We've heard you.
That's why we continue to build on our shared value storytelling with the Shared Value In-Practice Series; where you'll gain the tools and insight to bring shared value to life in your own organisation. You can find a full list of SVP's upcoming events here.