SkillGym: Service Design Online with Cubb
Event description
This event will be held online via Zoom
11:00am - 12:30pm AWST / 1:00pm - 2:30pm AEST
Welcome to SkillGym by Skills of the Modern Age.
Over the coming months, we'll be bringing you 90-minute online workouts to keep your innovation skills sharp as we create the future of work together.
In this SkillGym workout, we'll be showcasing the Cubb customer experience platform and exploring how it can help you map and improve your customer journeys. As businesses adapt to physical distancing and online delivery of products and services, your customer's experience is changing very rapidly - but that doesn't mean you can't design and deliver great service.
This session will offer you powerful tools and processes for understanding the pain points and opportunities in your customer journeys, and equip you to design deliberate and structured experiments to improve the experience of your users.
You can sign up for a free account and start exploring the Cubb platform here: https://cubb.app/
We can't wait to see you online soon!
Join the future skills movement.
We're proud to have worked with over 5,000 innovators through our skills workshops, community lunches and partner programs. Here's what our learners say about our programs:
SOMA events are on the money for my self-learning and complement my work as a consultant. Dylan, Engineering Consultant
A great workshop, fully loaded with inspiration for real-world application of design principles. Amanda, Director
Great to see passionate innovators sharing their knowledge and experience. Very inspiring for mature investors to witness this. Jeff, Chairman
Its the nearest thing to being at the cutting edge of global socio-business development in WA! Lee, Entrepreneur