SkillGym: User Empathy in Uncertainty

This event will be held online via Zoom 
11:00am - 12:30pm AWST / 1:00pm - 2:30pm AEST

Welcome to SkillGym by Skills of the Modern Age. 

Over the coming months, we'll be bringing you 90-minute online workouts to keep your innovation skills sharp as we create the future of work together.

In this SkillGym, we'll be exploring how empathising with your users and their needs can help businesses adapt in fast-changing times. Given the speed with which the world has changed in 2020, we're all coming to terms with new and very different circumstances - including the people who use your products or services. Developing an understanding of your users' unfolding needs and emotional drivers is crucial so that you can keep delivering them value.

In this session, we'll share the tools and mindsets that will help you take user empathy from concept to reality. We'll be exploring ways to stay flexible and respond rapidly to the needs of your users in real time, so that you can help them navigate the uncertain times we're living in!

We can't wait to see you online soon.

Join the future skills movement.

We're proud to have worked with over 5,000 innovators through our skills workshops, community lunches and partner programs. Here's what our learners say about our programs:

SOMA events are on the money for my self-learning and complement my work as a consultant. Dylan, Engineering Consultant

A great workshop, fully loaded with inspiration for real-world application of design principles. Amanda, Director

Great to see passionate innovators sharing their knowledge and experience. Very inspiring for mature investors to witness this. Jeff, Chairman

Its the nearest thing to being at the cutting edge of global socio-business development in WA! Lee, Entrepreneur