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Supervisory Skills for New Supervisors® Training in Kansas City, MO

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Regus - Kansas City - Downtown - The Cosby Building
Kansas City MO, United States

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Fri, Nov 20, 9am - 5pm CST

Description

Duration: 8 hours (including breaks) | Format: Classroom / Hybrid Certification: Course Completion Certification | Credits: 8 CEUs/CPDs/PDUs

Course  Overview:

This practical one-day program equips new supervisors with the essential skills required to manage daily operations, coordinate teams, maintain productivity, and achieve workplace objectives. Participants will learn how to balance operational demands with people management responsibilities while building confidence, consistency, and accountability in their supervisory role.

What This Program Achieves

Effective supervision is critical to maintaining productivity, consistency, and employee engagement. This program helps participants develop the practical mindset and capabilities needed to successfully navigate the challenges of frontline leadership. Through interactive discussions, workplace scenarios, and hands-on activities, participants will strengthen their ability to influence others, build trust, respond to day-to-day operational challenges, and contribute to a positive workplace culture. The program focuses on turning supervisors into proactive leaders who can support organizational goals, improve team effectiveness, and create an environment where both people and performance can thrive.

Learning Outcomes

  • By the end of the program, participants will be able to:

  • Understand the core responsibilities of a supervisor

  • Manage daily operations and workflow effectively

  • Build productive working relationships with team members

  • Conduct effective shift handovers and team briefings

  • Monitor performance and address issues promptly

  • Apply coaching techniques to improve employee performance

  • Manage workplace challenges and difficult behaviours

  • Lead teams through change and operational demands

  • Promote accountability, quality, and workplace standards

Training Methodology

  • Interactive Discussions

  • Practical Workplace Scenarios

  • Group Activities

  • Role Plays

  • Case Studies

  • Self-Assessments

  • Action Planning Exercises

Target Audience

  • New Supervisors

  • Frontline Leaders

  • Team Leaders

  • Shift Supervisors

  • Production Supervisors

  • Employees preparing for supervisory roles

Note: The training schedule includes two 15-minute coffee breaks and one 30-minute lunch break

echnical Requirements:

For live virtual training:

  • Notebook, Pen

  • Good Internet Speed

  • Laptop or tablet with audio/video capabilities

Why This Course?

Unlike traditional leadership programs, this course focuses on the practical realities of supervision - managing operations, coordinating people, maintaining standards, and addressing workplace challenges. Participants leave with tools and techniques they can immediately apply in their day-to-day supervisory responsibilities.

Enquire at info@euroedgeacademy.com for event scheduling, corporate bookings, and exclusive group discounts.

Empower your professional growth with expert-led training, practical insights, and industry-relevant skills. Whether you're an individual or a corporate team, we deliver impactful learning experiences designed for lasting results.

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FAQs

  • 1. What is the Supervisory Skills for New Supervisors® training program?

    This program is designed to help new supervisors develop essential leadership, communication, delegation, and team management skills to succeed in their supervisory roles.

  • 2. Who should attend this training?

    It is ideal for newly appointed supervisors, team leaders, aspiring managers, and professionals transitioning into supervisory positions.

  • 3. What will participants learn during this training?

    Participants will learn how to lead teams, delegate responsibilities, communicate effectively, manage performance, resolve conflicts, and motivate employees.

  • 4. How does this training help new supervisors transition into leadership roles?

    It provides practical strategies and guidance to help participants move from individual contributors to confident supervisors capable of managing people and responsibilities.

  • 5. What key skills will participants develop?

    Participants will strengthen leadership, decision-making, problem-solving, communication, delegation, conflict resolution, and performance management skills.

  • 6. Does the training cover employee performance management?

    Yes. Participants will learn how to set expectations, monitor performance, provide constructive feedback, address challenges, and encourage continuous improvement.

  • 7. Will participants learn how to handle workplace conflicts?

    Yes. The program covers practical conflict-resolution techniques, active listening, professional communication, and approaches to managing difficult workplace situations.

  • 8. Is this training suitable for corporate teams?

    Absolutely. Organisations can enrol groups of new supervisors to build consistent leadership capabilities, improve teamwork, and strengthen overall workplace performance.

  • 9. Is the Supervisory Skills for New Supervisors® program practical or theory-based?

    The program focuses on practical learning through real-world examples, interactive discussions, workplace scenarios, and actionable supervisory techniques.

  • 10. How can I register or enquire about corporate bookings and group discounts?

    To learn more about the training schedule, registration, corporate bookings, and exclusive group discounts, contact EuroEdge Academy at info@euroedgeacademy.com.

Agenda

  • Module 1: The Supervisor's Role in Operational Success

    ⦁ Understanding the responsibilities of a supervisor ⦁ Balancing people, productivity, and quality ⦁ Setting expectations and workplace standards ⦁ Leading by example ⦁ Building credibility and trust with team members ⦁ Activity: Supervisor Success Assessment

  • Module 2: Planning, Organising and Coordinating Work

    ⦁ Daily work planning techniques ⦁ Managing priorities and deadlines ⦁ Allocating resources effectively ⦁ Conducting productive team briefings ⦁ Shift handover best practices ⦁ Activitiy

  • Module 3: Coaching Employees for Better Performance

    ⦁ Identifying performance gaps ⦁ Coaching versus directing ⦁ Conducting effective one-on-one conversations ⦁ Providing constructive feedback ⦁ Encouraging employee development ⦁ Role Play: Coaching Conversation

  • Module 4: Managing Difficult Behaviours and Workplace Issues

    ⦁ Addressing attendance and punctuality issues ⦁ Managing attitude and behavioural concerns ⦁ Handling resistance and non-compliance ⦁ Maintaining professionalism during challenging conversations ⦁ Documentation essentials for supervisors ⦁ Case Study Activity

  • Module 5: Team Collaboration and Workplace Relationships

    ⦁ Building teamwork across departments ⦁ Managing workplace diversity ⦁ Strengthening trust and cooperation ⦁ Encouraging accountability within teams ⦁ Resolving day-to-day team tensions ⦁ Group Exercise

  • Module 6: Leading Through Change and Continuous Improvement

    ⦁ Understanding the supervisor's role during change ⦁ Communicating change effectively ⦁ Overcoming employee resistance ⦁ Encouraging innovation and problem-solving ⦁ Supporting continuous improvement initiatives ⦁ Interactive Activity

  • Module 7: Supervisory Leadership Action Plan

    ⦁ Developing personal leadership strengths ⦁ Identifying key improvement areas ⦁ Creating a 90-day supervisory action plan ⦁ Setting goals for team success ⦁ Personal Commitment Exercise

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Regus - Kansas City - Downtown - The Cosby Building
Kansas City MO, United States
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