Accessibility

Event: The Balanas Sisters

General information

Accessibility

The venue is equipped with facilities to accommodate individuals with accessibility needs.

Contact

If you would like to discuss your access requirements, please contact us at hello@snowconcerthall.com

Companion Cards

Companion cards are accepted, but do require a ticket. Please book your paid ticket/s then email us at hello@snowconcerthall.com with your booking and companion card details to obtain your companion ticket.

Arrival and Access

If you have accessibility issues that make it difficult to navigate long distances, we recommend utilising the designated drop-off area near the entrance of the venue (Entrance A). Please review the map for parking details.

Accessible Seating

The accessible seats within the hall can be reached without having to walk down the stairs of the auditorium.

Wheelchair Seating

Any seats purchased in Row A or Row ZZ that are marked with as Wheelchair Seating, can be completely removed beforehand allowing a wheelchair to take its place. Please notify us at hello@snowconcerthall.com if you have reserved a wheelchair seat and would like the seat to be removed.

Lift Access

There is a lift at the ground level of the Snow Concert Hall allowing level access to all Doors. Ushers can happily assist. Seating in Row ZZ is accessed via the lift to the Lower-Ground Level. For seating in Row A, please make contact with an usher who will happily escort you to your seat.

Parking

The venue offers limited parking facilities. Please review the map for parking details and allow sufficient time for parking and finding your seat. We strongly recommend an early arrival or using taxis / public transport. https://snowconcerthall.com/location/

Bathrooms

The Toilets are located adjacent to Door 1 and Door 2, located at the back of the hall.