Highland Cow Art Experience

FAQs

• Booking and Cancellation Policy

  Booking & Payment

  • All bookings must be made in advance via our official booking platform.

  • Full payment is required at the time of booking to secure your spot.

  • Spaces are limited and bookings are confirmed on a first-come, first-served basis.

  • You will receive a confirmation email once your booking is complete.

  Waiver Requirement

  • All participants are required to sign a liability waiver prior to the event.

  • This waiver acknowledges the risks associated with interacting with animals and participating in the session.

  • Failure to sign the waiver will result in refusal of participation, with no refund provided.

  Cancellations & Refunds

  • Cancellations made 7 days or more prior to the event are eligible for a full refund (excluding any booking fees).

  • Cancellations made within 7 days of the event are non-refundable.

  • If you are unable to attend, you may transfer your ticket to another person—please notify us in advance with their details.

  Event Changes or Cancellation by Us

  • In the unlikely event that we need to cancel or reschedule (e.g. due to weather, safety concerns, or unforeseen circumstances), you will be offered a full refund or the option to transfer to a new date.

  Late Arrivals & No Shows

  • Please arrive on time to enjoy the full experience.

  • Late arrivals may miss part of the session, and no refunds or partial refunds will be provided.

  • No-shows are non-refundable.

  Participant Requirements

  • This experience involves interaction with animals. Participants must follow all safety instructions provided on the day.

  • We reserve the right to refuse participation or remove anyone who does not comply with safety guidelines, without refund.