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Tough Conversations™ in Child Protection - Live Webinar

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Mon, 15 Sep, 7pm - 16 Sep, 2am EDT

Event description

Tough Conversations™ in Child Protection

ONE-DAY PROFESSIONAL DEVELOPMENT

Assisting effective parenting capacity conversations for workers in the Child Protection System

A solution based on proven techniques

Tough Conversations in Child Protection is a one-day course for child protection professionals and family workers to help them to hold the often-challenging conversations with parents in child protection. The origin of these child protection workshops arose from a similar series of workshops already being held nationally for school principals. The workshop helps busy professionals to quickly assess and prepare for tough conversations in situations where clarity-of-message can make all the difference for vulnerable families. 

The course teaches a method to:

  • Identify and clearly articulate the strengths and deficits in parents’ caring capacity so that parents have a clear future work plan.

  • Comprehensively gather information for holding a factual tough conversation so that as many facts (as can be reasonably gathered) can be brought to bear in conversations with parents.

  • Defuse antagonism during a tough conversation while holding a firm line.

  • Identify the important ‘dashboard’ markers for parents so that everyone has clarity about what is expected within a given timeframe.

Lesson Framework

  • Why people overreact.

  • Self-control factors in adults and young people.

  • How ‘frustration tolerance’ develops in people.

  • What to tolerate: sorting out what to let go and what needs your attention.

  • What people will do if you challenge them.

  • A step-by-step process to address a problem.

  • How to tame tigers: effectively dealing with offensive behaviour.

  • A video demonstration of the concepts applied to a tough conversation between a child protection worker and a parent.

Can't make this date? No problem!

HAVE US TRAIN YOUR WHOLE TEAM. Talk to us about convenient and cost effective in-house training for your staff in your school. Email: service@parentshop.com.au

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