More for Your Swim School: Discover the Latest from iClassPro
Description
How much has changed at iClassPro in the past year?
More than you might realise. Join Product Manager Jarrod Biggins to explore exciting recent updates and discover ways to streamline your swim school’s operations. Whether you’re already using iClassPro or curious about what it can do, see how you could put it to work for your team and families.
Then, Chief Information Security Officer Carlos Perez will walk you through iClassPro’s Trust Center and discuss how iClassPro approaches protecting your business and customer information.
Get a closer look at the tools you use and the security behind them.
Presenters
Carlos R. Perez-Chief Information Security Officer (CISO)
arlos R. Perez serves as Chief Information Security Officer (CISO) at iClassPro, bringing more than 20 years of experience in information technology, cybersecurity, and protecting sensitive data. Throughout his career, Carlos has held senior leadership roles overseeing complex technology environments, including nearly five years as Chief Information Officer for Wayne County, Michigan. At iClassPro, Carlos leads the company's security, privacy, and compliance strategy. His leadership has been instrumental in achieving ISO/IEC 27001 certification, maintaining PCI DSS Level 1 compliance, and establishing the iClassPro Trust Center to strengthen transparency and customer confidence. With a deep understanding of the responsibility businesses carry when handling sensitive information, Carlos is passionate about helping children's activity businesses build trust and protect the families they serve.
Jarrod Biggins- Product Manager
Jarrod Biggins is the Product Manager at iClassPro, bringing a unique perspective shaped by his experience as both a swim school owner and a software industry professional. Before joining iClassPro in 2019, Jarrod founded and operated his own swim school, giving him firsthand insight into the challenges and opportunities swim school owners face. He formerly served as iClassPro's APAC Market Manager, helping expand the company's presence in the region and support a growing customer base. Since transitioning to Product Management in 2025, Jarrod has focused on translating customer feedback, industry insights, and real-world operational needs into meaningful product improvements that help children's activity businesses thrive.
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