Understanding the NDIS webinar: Working with Providers

This session will explore how participants can work effectively with NDIS providers, from choosing the right supports to communicating expectations and managing changes so supports work the way they’re intended to.

Participants will learn about:

• How to find and choose NDIS providers that meet their needs

• What a service agreement is and why it’s important

• Participants’ rights and responsibilities when working with providers

• What to do if issues arise with a provider or supports

Who is this webinar for?
This session is designed for NDIS participants, carers, families, and kin, as well as supporting services such as advocacy organisations, peer support networks, and carers’ groups.

We also encourage mainstream services that support people with disability including health, education, housing, and community services to attend.

It is not intended for providers.

Additional information:

• Sessions are delivered via video-conference using Microsoft Teams.

• The log in details will be sent to you ONE DAY PRIOR to the webinar, to the email address you provide at registration. Please ensure you enter your email address correctly when registering.

• Registrations not requiring accessibility supports close one business day prior to the session date or once tickets have sold out.

• Registrations requiring accessibility supports close five business days prior to the session date or once tickets have sold out to allow time for bookings.

  • If these tickets are no longer available, please contact us at events@ndis.gov.au. While we will do our best to assist, we may not be able to guarantee availability of support due to time constraints.

• If you have accessibility requirements, please make sure you select the Online - Accessibility supports required ticket when registering. If you have requested accessibility services, these services are provided by an external provider.

For any enquiries regarding this session, please contact events@ndis.gov.au and include the session name in the subject line.