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Utilising the My Aged Care Portal

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Event description

Time: 2.30pm to 4pm VIC, NSW, TAS, ACT | 2pm to 3.30pm SA | 1.30pm to 3pm QLD | 1pm to 2.30pm NT | 11.30am to 1pm WA

Audience: Staff working in aged care services who utilise the My Aged Care service provider portal as part of their work. It focusses on the key functions related to the team leader and staff member roles within the service provider portal.

Presented by: Kate Pascale and Associates (KPA) - a consultancy firm specialising in supporting health and community services to build their capacity to deliver the right care at the right time in the right place.

The training is intended for staff who are new to the My Aged Care provider portal and those who would like a refresher about key functions and responsibilities. No prerequisite training is required.

This webinar will focus on how aged care staff can utilise the My Aged Care service provider portal to streamline their work and enhance continuity of care for their clients.

This will include information about:

  • Service provider responsibilities
  • How to access and utilise relevant consumer information to guide your work
  • Utilising the Support Plan to create a service specific Goal Directed Care Plan (GDCP)
  • Reducing duplication and improve efficiency for clients, carers and staff
  • Sharing information via My Aged Care

The session will include a combination of information delivery, examples and interactive discussion. Participants will also have the opportunity to ask questions, discuss their experience and seek feedback from the facilitator and other group members.



By purchasing tickets you agree to ACIA sending training updates to you.

Notification of cancellation or transfer of registration must be by email to enquiry@acia.asn.au. No refund is available for any cancellations received five working days or less prior to the start date, however a substitute delegate is welcome. Please notify ACIA of any substitution as soon as possible. No refund or transfer will be given for non-attendance.


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