When Volunteers Have Challenging Personalities

We deal with challenging people on a regular basis -- in family life, traffic, business…the list can go on and on. How do we handle that challenging personality when they are part of our volunteer team? In this webinar we will discuss personality types, dealing with difficult people and some great strategies for matching the right volunteer with the right position. We will also talk about the effect that a negative volunteer can have on the team and some of the ways that we can work around that situation. Join us with examples and questions! This webinar will be taught by Bobbie D’Addario, Board member of DOVIA Colorado and the Senior Program Manager for the Colorado Chapter of the Alzheimer’s Association.