Visitor Experience Information Session

The Melbourne Holocaust Museum (MHM), formerly known as the Jewish Holocaust Centre, is Australia’s largest institution solely dedicated to Holocaust education, research, and remembrance, fostering the values of acceptance and understanding, and preserving the testimonies of our survivors. Established by survivors in 1984, the MHM is now a world-class museum and research centre. We hold a wide array of thought-provoking events, and welcome thousands of local and international visitors through our doors. The MHM houses more than 1300 survivor testimonies, and over 12,000 historical artefacts from both the Holocaust, and immediate post-war eras.

We are currently seeking volunteers to join our esteemed museum in our Visitor Experience department, greeting the public and welcoming them safely into our space, selling and scanning tickets, working collaboratively with the library to support visitors with enquiries, and guiding the public through two of our award-winning exhibitions.

As a volunteer, you'll delve into the intricate operations of a world class museum, gaining invaluable insights into how the general public respond and interact with collections on display. Being part of bridging the gap between the captivating stories housed within our collections and the eager minds of the general public. Through engaging with visitors, you'll hone your skills in public speaking and presentation, becoming a confident communicator with the ability to captivate audiences of all ages and backgrounds

Join us for our information session if you're interested in volunteering in a customer service and guiding role. This session will provide an opportunity to meet our team, learn more about our museum and mission, and understand the role you'll play as a volunteer. It also allows us to get to know you better and to share your motivation for volunteering with us.

Our Visitor Experience Information Session is a requirement for potential volunteers wanting to volunteer in the Melbourne Holocaust Museum's VE department. Please register your interest by RSVPing and filling out the required questions.