Wine Guide Course- Workforce Readiness Series

Enhance Your Hospitality Skills with a Wine Tasting Guide Course! 

Give your hospitality staff – or yourself – a competitive edge with this specialised Wine Tasting Course! Designed to equip servers with expert wine knowledge, this training enhances service quality, product recommendations, and the overall guest experience. 

By connecting trained professionals with local hospitality businesses, this initiative strengthens regional tourism, fosters economic growth, and elevates industry standards. Participants will gain valuable skills that boost employability, improve operational efficiency, and contribute to exceptional customer service. 

This course features partnerships with local wineries and hospitality businesses, creating a dynamic network of shared expertise and resources.  

Attendees will learn:  

• Wine Fundamentals – Understand grape varieties, regional characteristics, and winemaking processes. 

• Tasting Techniques – Develop sensory skills to assess wine quality, flavour profiles, and aromas. 

• Food & Wine Pairing – Learn how to match wines with different cuisines to enhance the dining experience. 

• Effective Customer Service – Improve communication and recommendation techniques to elevate guest interactions. 

• Local Wine Industry Insights – Gain knowledge of Great Southern wines and connect with local producers. 

• Serving & Presentation Skills – Master the art of pouring, serving, and presenting wine professionally. 

• Sales & Upselling Strategies – Enhance your ability to suggest and sell wines, increasing customer satisfaction and revenue. 

Delivered in partnership with the Albany Chamber of Commerce and Industry (ACCI), the Regional Chambers of Commerce and Industry (RCCI), and Tourism WA through the Tourism WA Workforce Development Program. This course is made even more accessible through subsidised funding from Tourism WA.  

Don’t miss out! Delivered by Plantagenet Wines, Great Southern Development Commission and Great Southern Wine Growers Association, this hands-on course ensures participants leave with practical skills and industry-recognised expertise.  

Get in quick as spaces are limited!