DAY ONE: Wednesday, 29 November 2023
DAY TWO: Thursday, 30 November 2023

Responding when the need arises

So many aspects of our personal and professional lives involve informal but often vitally important counselling situations. This two-day course explores practical counselling skills for those who find themselves in a counselling role, through their work or everyday life.

Participants will learn a series of structured, discussion-based tools which allow humans services professionals to engage and support clients, and anyone to better support others.

We cover a range of advanced communication and engagement skills and provide take-home tools and resources for use in a range of real-world situations.

Topics include:

Role of everyday counsellors
Building relationships
Listening techniques
Body language
Normalising statements
Clarifying tools
Solution focused responses
Live practice and individual feedback
Referring and promoting help seeking

This course includes:

Engaging, up-to-date materials.
Take-home resource package.
All-day catering and beverages - with dietary needs catered for.
Certificate of attendance.

PRICES

Standard | $540
Corporate and Government

Non-Profit/ Individuals | $370
Staff of non-profit organisations, micro-businesses with less than 5 staff and self-funded waged individuals

Concession | $250
Concession Card Holders paying as individuals

SCHOLARSHIPS

We offer a small number of scholarships to those who would otherwise be unable to afford to attend. Scholarship recipients pay a nominal fee of $90 toward catering and materials. Click here to apply.

REFUND POLICY

Before you book, please click here to read our Refund Terms and Conditions and ensure you have understood the conditions listed under the heading
Public Training.

VENUE

Evolve WA
Whadjuk Noongar Boodjar
Level 1, 20 Southport Street
West Leederville WA 6007

Click here for further details regarding parking, transport and location.

Our venue is wheelchair accessible, including toilets. However, if you have any special access needs or would like any support or adaptations to make learning easier for you, please let us know.