Experience the magic of a Ballantynes Christmas.

Add a little joy to the festive season with a visit to Santa’s enchanting grotto! Santa and his cheerful helpers have been working hard all year to sprinkle magic and Christmas cheer just for you.

What’s Included:

A magical meet-and-greet with Santa
A photo sleeve framed 5x7 portrait photo
Digital downloads to share the memories

Important Details:

Grotto visits are by reservation only. We will not be able to accommodate walk-in visits.
Spaces are limited, so book early to avoid missing out!
Maximum of 8 people per session.
By selecting and paying for your ticket, you confirm that you have read and understood our booking Terms and Conditions. Our detailed terms and conditions can be found here.
Please arrive 5 minutes early to keep everything running smoothly. We’ll do our best to accommodate late arrivals, but we can’t guarantee your spot if you’re late.

To amend or reschedule your booking please cancel the original booking and then rebook a new suitable time. Any new bookings will be strictly dependent on availability.

*Please see our FAQ page if you have any other questions or concern: https://www.ballantynes.co.nz/grotto-faq.html

Contact the host of 2026 Santa's Grotto Morning Sessions

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