Hi,

We regret to advise that this training has been cancelled due to unforeseen circumstances.

We sincerely apologise for any inconvenience this may cause and appreciate your understanding.

If you would like to attend a future session, please submit your Expression of Interest by continuing with the registration process and clicking the "Expression of Interest" button. This will ensure we can contact you when a new workshop becomes available.

Thank you for your interest in this training. We hope to welcome you to a future session soon.

Kind regards,
Lifeline Central West Training Team

Build the confidence to support someone in distress.

Learn how to support someone in distress with clarity, structure, and care.

About the Course

The Accidental Counsellor course equips participants with the essential skills and structure to:

RECOGNISE

Identify when a person is in distress or experiencing a crisis.

RESPOND

Use compassionate, effective communication skills to support the person safely.

REFER

Guide the person toward appropriate professional or community services.

Who is this workshop for

Have you ever found yourself supporting a customer, client, friend, family member, colleague or even a stranger who is distressed and weren’t sure what to say?

This workshop provides practical tools to help you feel confident and prepared during those moments.

What you will learn

Participants will learn to:

Recognise signs of distress and crisis
Ask directly about thoughts of suicide
Respond safely and appropriately, no matter the answer
Understand the role and limits of an “Accidental Counsellor”
Apply self‑care strategies to protect their own wellbeing

Course Format

Accidental Counsellor Workshop (Online)

🕒 4.5‑hour live videoconferencing session
👥 No prior experience needed
🔞 Suitable for ages 16+

💲 Cost: $250+GST per person

Questions?

Use the “Contact host” button on this page and the Lifeline Central West training team will respond as soon as possible.

Course Code: 26104VAC

Contact the host of Accidental Counsellor | Online 28Oct - Expression of Interest

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