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A Leader's Guide to Coordinating Action

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Event description

This three-part webinar series provides developing leaders with the fundamental skills to effectively coordinate others to take action.

When we think about business development, the focus tends to be on specific business functions - product development, sales, marketing, finance, planning and strategy. But what about the specific behavioural skills, that tie everything together and significantly impact leaders and their team's ability to get things done? These small invisible nuances of leadership add up to make a vast amount of difference over a period of time. One such skill is a business leader's ability to coordinate action. As an effective leader, you must be able to organise people to achieve business outcomes.

In this Webinar Series, Ian Lees, Leadership Coach and Director of Optimal Future, will teach you, the developing business leader, how to improve your ability to coordinate action so you can turn ideas, strategies and plans into outcomes. 

This webinar series is delivered as three 1.5hr workshops, run each week from 12-1:30 pm on Wednesdays, starting 29 July and ending 12 August.

Learning outcomes

At the end of the Webinar Series you will be able to:

  • Make clear requests to ensure your ideas are translated into quality outcomes
  • Calculate how much coordination waste you are generating in your business, to identify how you can save time and money
  • Use the Coordinating Action process to improve your business efficiency and free up more time for yourself as a leader
  • Use key conversational skills to organise people and make things happen

Module content:

Module 1 – ‘Making and Managing Commitments’ 

Wednesday 29th July, 12-1:30 pm

By the end of this module you will be able to:

  • Work out how much coordination waste is costing your business.
  • Understand how more consciously using requests, offers and commitments can improve the efficiency of your business and give you more time to work on the future of your business.

Module 2 – ‘Exploring Coordination Flow’ 

Wednesday 5th August, 12-1:30 pm

By the end of this module you will be able to:

  • Understand what speech acts are including requests, offers and promises. 
  • Understand the Coordination flow model

Module 3 – ‘Building Conversational Practices’

Wednesday 12th August, 12-1:30 pm

By the end of this module you will be able to:

  • Use the eight conversational practices to drive communication flow
  • Work out how to embed the approaches from the three modules into your business


There are a limited number of tickets available for this workshop series. A limited number of Early Bird tickets are available until 16 July, General tickets will remain available until maximum capacity has been reached. Please do not leave your purchase until the last minute to avoid missing out.

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