1. Cancellations, Refunds & Weather

If a session is cancelled by Mothers Many due to unforeseen circumstances such as illness or unsafe weather conditions, you will receive a full refund of the ticket price.

Sessions will proceed in most weather conditions. Light rain or heat does not automatically result in cancellation. In these cases, sessions will be relocated to the rotunda near Fairymead House to provide shade and shelter. If conditions are deemed unsafe (such as extreme weather), the session will be cancelled and refunds will be issued.

Refunds are not available for:

-No-shows

-Late arrivals

-Choosing not to attend due to weather when the session is still running.

If you know in advance that you will be unable to attend, we require at least 24 hours’ notice to process a refund.

2. Late Arrivals

Sessions run for the full scheduled time regardless of arrival time. Late arrival does not entitle attendees to extended time, refunds, credits, or compensation for any portion of the session missed.

3. Photography & Social Media

Mothers Many may take photographs during sessions for use on social media and promotional materials. Images will not include faces or identifiable features and will generally focus on hands, materials, or play moments.

Parents and carers may take photos or videos of their own child only during sessions. We ask all families to respect the privacy and safety of others when capturing or sharing images.

Mothers Many is not responsible for any photos or videos taken or shared by attendees.

4. Supervision & Safety

Children must be supervised by a parent or caregiver at all times. Children are not to be left unattended. Parents and carers are solely responsible for their child’s supervision, behaviour, and safety during sessions.

Nature and messy play may involve loose parts, water play, uneven ground, sticks, rocks, and tactile materials. All activities and materials are intended to be used under continuous adult supervision. All sensory materials provided are non-toxic but are not intended for consumption.

Parents and carers must ensure children do not ingest any materials. If your child has allergies, sensitivities, or medical conditions, please notify Mothers Many prior to attending so that reasonable adjustments can be considered.

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