Accidental Mediator

This workshop is designed to equip people who find themselves in a 'mediator role by accident.'

The Accidental Mediator workshop will assist you to:

Understand the common causes of conflict, and your own and others responses to it
Identify when it's appropriate to step in to be an Accidental Mediator, and when it's not
Foster a more positive and collaborative workplace culture
Learn techniques for raising concerns appropriately with involved parties
Learn communication techniques to handle complex meetings and difficult conversations
Become better able to identify the deeper feelings and needs behind peoples' actions

Who should attend this workshop?

Our Accidental Mediator workshop is ideal for employees in medium to large organisations in any industry. We support managers, HR teams, and client-facing and customer service staff.

One adult $350 plus GST

Online LIVE event