Advanced Interviewing Skills for Investigators: Cognitive and Trauma-Informed Approaches

Interviewing skills are one of the most important skillsets for investigators because a large proportion of evidence is collected in interviews. Often there is technical or physical evidence, but sometimes we are reliant on good interview evidence to explain the human contribution to the event, or to provide the links between other evidence sources.

At the end of the 2-day course, participants will be able to:

• Describe factors which influence interviewees’ ability to provide accurate information

• Describe and implement good investigative interviewing principles and techniques

• Effectively plan and conduct interviews of involved persons and stakeholders for internal incident/accident investigations.

This course is practice-based. You can expect to be involved in up to 6 practice interviews as you build your skills over the 2 days

Day 1

• Introduction

• Interviewee limitations

• Core interviewing Skills listening & questioning techniques, note-taking and organising

• Rapport & Involvement

• Extracting more detail

Day 2

• Preparation and planning

• Additional techniques

• Working effectively as a team

• Putting it all together (culminating exercises)

• Trauma – informed principles for investigators

For more information please reach out via:

• email: enquiries@keilcentre.com.au

• phone: +61 (0) 8 6205 3034