AI in the NDIS Summit 2026
Description
AI in the NDIS Summit 2026 is a one-day, practical leadership summit for NDIS providers who want to cut through the AI hype and turn it into safer, smarter, more sustainable supports.
Join sector leaders at ICC Sydney or via live national stream to explore how AI can reduce admin, close funding leakage, strengthen compliance, and tackle workforce pressure, without replacing the people at the heart of disability support.
Across keynotes and four live AI labs, you will see real NDIS-focused tools in action for rostering, operations, workforce, finance and compliance, then translate those insights into a structured 90-day AI implementation roadmap you can take straight back to your leadership team.
Every attendee receives slides, a curated implementation toolkit, and 30 days of access to the Disability Sector Australia advisory community so you are supported before, during, and after the summit.
With early bird tickets, in-person networking, and an online stream option, this event is designed for providers who are ready to move beyond fear and lead the AI transition on their own terms, with human-to-human connection at the centre.
Keynote speaker(s):
Dominic Price
Work Futurist · Partner, Be Luminous · TED Speaker
Dominic is a Work Futurist, Partner at Be Luminous, TED speaker, and one of the most genuine voices on what it really takes to make technology work for people — not the other way around.
He joined Atlassian as employee #600 and, over twelve years, helped scale the company to more than 16,000 people globally, co-created the Atlassian Team Playbook, and became a trusted advisor to leaders navigating serious organisational change.
He has travelled to more than 53 countries and still calls Australia home. Manchester made him. The rest, as he says, is very much still in progress.
Andrew Licence
Founder & Principal, Impact HRT
Andrew Licence is the Founder and Principal of Impact HRT, where he helps organisations maximise business value through smarter HR technology programs. With more than 20 years of experience working globally with top-tier consulting firms and organisations, he has built a strong reputation for solving complex workforce challenges and delivering exceptional client outcomes.
Ben Smart
Strategic Operations and AI Adoption Specialist.
Ben will explore where AI can genuinely help disability providers today, which admin tasks are ready for AI support, and how teams can use AI in a practical, safe, and sustainable way. He is Helping product and services organisations deal with complexity, create clarity, and grow with disciplined operating practices.
Michael Batko
Co-Founder & CEO of Hourglass AI
Michael has helped organisations across Australia move beyond AI hype by designing practical AI strategies, building intelligent workflows, and helping businesses become truly AI-native.
Before founding Hourglass AI, Michael led Startmate, Australia's largest startup accelerator, growing it into one of the country's most influential innovation communities and supporting more than 300 startups with a combined value exceeding $3.5 billion. His career also includes leadership roles with PwC, KPMG, and American Express, giving him a unique perspective on strategy, technology, and organisational transformation.
Panelist(s):
Jessica Martin
CEO & Founder Bella Sláinte, Head of Strategy Google
Jessica thrives on tackling the most intricate challenges within the world's largest and most complex organizations. With a comprehensive background spanning corporate strategy, finance, governance, risk and regulation, privacy, technology, and international sports, she consistently operates at the forefront of emerging issues, adeptly navigating complex regulatory landscapes alongside strategic business imperatives.
Leveraging over 20 years of experience, Jessica is known for her judgment, creative problem-solving abilities, ethical decision-making, and forward-thinking strategies, all implemented while collaborating with C-suite executives across diverse regions and industries. She is passionate about working with leaders and businesses to proactively address monumental challenges and capitalize on emerging opportunities. Her impactful leadership has been recognized by the industry, as demonstrated by her shortlisting for Campaign Asia's Women Leading Change Awards in 2022.
Christina Larkin
Christina is EY’s Digital Assurance Leader for Oceania. She has over 20 years of experience helping clients assess the risks and opportunities that technologies present, providing trust in the integrity of data and digital solutions. Christina leads a team that considers the ethical and control implications of data quality and emerging technologies such as artificial intelligence and autonomous systems. Christina serves on several advisory committees to develop industry and regulatory standards for emerging technologies.
Anthony Vella
Anthony Vella is Chief Transformation Officer at MMS and a Senior Advisor to the AI advisory, Lumyra. Anthony is currently completing a Doctorate at Grenoble Ecole de Management, with a focus on the use of AI for risk-based pricing models in finance. He also holds post graduate qualifications at INSEAD and the University of Oxford.
He is a former Deputy CEO of the NDIA and has worked in disability services delivery over the past decade for a number of Providers in the sector. Anthony believes that technology innovation can be a powerful enabler in support of improved service delivery, however, must be implemented with care and appropriate governance to minimise the risk of harm to Participants.
Anthony couples his research in AI, with practical application in operational delivery of AI and advising organisations on AI Governance.
Darren Chua
Darren is a co-founder of Lumyra, an AI advisory firm that helps CEOs and boards navigate both the transformative potential and the risks of artificial intelligence. He brings over 30 years' experience in strategy consulting at firms including Bain & Company and EY, where he served as EY's Asia-Pacific Digital Transformation Leader.
Darren is currently undertaking a PhD at UTS, researching human-AI collaboration and governance in high-stakes decision-making. His work in collaboration with Healthdirect Australia and 1800 MEDICARE examines how to make AI in care settings both helpful and safe for all Australians, questions that sit at the heart of risk and compliance in the NDIS. A recognised voice in responsible AI governance, Darren helps leadership teams align on getting the best outcomes for their customers, employees and stakeholders.
Accommodation:
Delegates can access discounted accommodation at Sofitel Sydney Darling Harbour. To redeem the 10% discount off the Flexible Rate, visit the Sofitel Sydney Darling Harbour website, select your check‑in and check‑out dates at the bottom of the page, then enter BGPG in the “Preferential Code” field before clicking “Book Now”. All available room types and rates will be displayed, with the discounted option clearly highlighted in red as a “Special Offer”.
Sponsors:
Here are the sponsors/partner organisations for the DSA Summit:
HRPA – Human Rights Practice Australia
Effica Hire– Intelligent Hiring
EFFICA
Core CRM
YouBeeU
Clickability
Agenda
- 8:15 am - 9:00 am
Registration Open
Doors open — check in, grab a coffee, and settle in.
- 9:00 am - 9:20 am
Welcome, Registration & Acknowledgement of Country
Welcome and Acknowledgement of Country, outlining the purpose of the summit and who is in the room.
- 9:20 am - 10:20 am
From Fear to Opportunity
Dominic Price Work Futurist · Partner, Be Luminous · TED Speaker turns AI fear into a leadership decision. The opening keynote. Why AI is the lever the sector needs — without replacing your people. Dominic helped scale Atlassian from 600 people to more than 16,000. He opens the summit with the human strategy leaders need before they spend another dollar on AI tools.
- 10:20 am - 10:40 am
Morning Tea & Networking
Refreshment break with time to network, visit the exhibition space and explore AI product demonstrations.
- 10:40 am - 11:00 am
Smarter Rostering
Stop bleeding time and money. AI handles award interpretation, leave, and demand changes in real time.
- 11:00 am - 11:20 am
Reclaim 30 Hours a Week
How AI absorbs admin across delivery, workforce planning, reporting and recruitment.
- 11:20 am - 12:10 pm
AI Lab: Watch AI Do Your Work, Live
Daniel Climent Presenting. Live Lab No slides. AI working live across intake, onboarding, task management, reporting and compliance.
- 12:10 pm - 1:10 pm
Lunch + AI Experience Hub
Seated lunch. Hub open for live tool demos in the foyer.
- 1:10 pm - 1:20 pm
Dance Performance
An inclusive dance performance to open the afternoon by Perform Ability
- 1:20 pm - 1:40 pm
AI Lab: Bella Assist
Jessica Martin An AI-powered NDIS evidence intelligence platform — helping participants understand their evidence and tell their story in their own words.
- 1:40 pm - 2:40 pm
Governance & Risk Panel
Leading experts on getting AI privacy, risk and compliance right — before it costs you trust or breaches obligations. Panelists: Christina Larkin Anthony Vella Darren Chua Jessica Martin
- 2:40 pm - 3:00 pm
The "Now What?" of AI: 3 Things to Do Monday Morning
Michael Batko Practical lessons from finance, healthcare and real estate — and 3 concrete things to do Monday morning.
- 3:00 pm - 3:30 pm
AI Lab: Hire AI Agents
Ali Sotudeh See two AI agents working live — one running admin, one running marketing — each taking real tasks from start to finish.
- 3:30 pm - 3:45 pm
90-Day Close
Pouya Farbod & Michaela Banks The day ends with clear next steps. Every attendee leaves with a personalised 90-day plan.
- 3:45 pm - 5:00 pm
Networking Drinks & Informal Conversations
Drinks, conversations, and one more lap of the AI Experience Hub.
Lineup

Dominic Price
Keynote Speaker | Work Futurist & TED Speaker. Dominic Price is a globally recognised Work Futurist and TED Speaker who helps organisations navigate the future of work, leadership, and AI-driven transformation.

Andrew Licence
Speaker | Founder & Principal, Impact HRT. Andrew Licence is the Founder and Principal of Impact HRT, bringing deep expertise in human resources transformation and AI-driven workforce strategies to the disability and NDIS sector.

Ben Smart
Speaker | Strategic Operations, Your Coaching Partner. Ben Smart specialises in strategic operations and business coaching, helping NDIS providers build high-performing, AI-ready organisations through practical and purpose-driven strategies.

Pouya Farbod
Founder of Human-Centred AI & Digital Transformation

Michaela Banks
Human Rights Systems & Innovation Strategist

Michael Batko
Co-founder and CEO of Hourglass AI

Saman Attarian
Organisational Development & Leadership Coach

Rajanbir Singh
Enterprise Transformation Leader Healthcare & Technology

Ali Sotoudeh
AI & Platform Engineering Specialist

Nathan Cassar-Scott
Technology Adoption & NDIS Growth Strategist

Daniel Climent
AI & Platform Engineering Specialist

Anthony Vella
Chief Transformation Officer at MMS

Darren Chua
Co-founder of Lumyra

Christina Larkin
Digital Assurance Leader

Jessica Martin
CEO & Founder Bella Sláinte, Head of Strategy Google
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FAQs
- Who is this summit designed for?
AI in the NDIS Summit 2026 is designed for NDIS provider CEOs, executives, service delivery leaders, operations managers, finance, HR and quality teams who are responsible for strategy, compliance, and workforce in disability services
- Do I need to be “tech savvy” or already using AI?
No. The day is built for leaders at all stages, from “curious but cautious” through to providers already piloting AI tools, with a strong focus on plain language, demos, and practical next steps.
- Is this about replacing staff with AI?
No. The summit is about using AI to reduce admin, funding leakage and compliance risk so your human workforce can focus on higher-value, participant-facing work and sustainable service quality.
- What is the format of the day?
The event runs 9:00 AM to 4:00 PM AEST and combines keynote presentations, expert sessions and four live AI labs where you see real NDIS-focused tools in action for rostering, operations, workforce, finance and compliance.
- Can I attend online?
Yes. Every session is streamed live via a national online stream so you can participate from anywhere in Australia, with access to the same keynotes and expert content as in-person attendees.
- What catering is included for in-person tickets?
In-person tickets include morning tea on arrival, a seated lunch, afternoon tea and networking drinks to support informal conversations and connections after the formal programs.
- Is the venue accessible?
The summit is hosted at ICC Sydney, a fully accessible venue, and we work closely with the venue team to support access needs; please let us know your requirements at registration.
- What is Disability Sector Australia (DSA) and why is membership mentioned?
Disability Sector Australia is a free sector intelligence hub for NDIS providers; members receive discounted tickets (up to 75% off) plus ongoing access to AI tools, policy resources and advisory support after the summit.
- How do I become a DSA member to access discounted tickets?
When you purchase your ticket, simply tick the box that says you want free Disability Sector Australia (DSA) membership and use 75% member discount.
- Is DSA membership really free?
Yes. Disability Sector Australia early access membership is completely free for Australian NDIS providers for 12 months and includes access to sector intelligence, AI tools, policy resources, and curated products.
Tickets for good, not greed Humanitix dedicates 100% of profits from booking fees to charity



