ARCANA: A Venetian Masquerade

FAQs

• Terms & Conditions

  TERMS & CONDITIONS APPLY

  1. Ticket Purchase & Finality

  All online tickets must be purchased by April 11, 2026, at 8:30 PM MST. Tickets are available at the door and are first come first serve. Attendees must be 21 or older at the time of purchase. By completing this transaction on Humanitix, you agree that to the sales details Refunds are available under North Star Productions discretion and are not guaranteed. Transfers, or exchanges will be issued for any reason, including but not limited to: inability to find the secret location, dissatisfaction with the secret lineup, weather, or failure to adhere to the dress code.

  2. Secret Location & Entry Requirements

  • The Reveal: It is the attendee's responsibility to monitor their inbox (and spam folder).

  • ID Verification: This event is 21+ and will be verified prior to entry. To prevent ticket scalping and scams, the name on the ticket must match your government-issued photo ID. Entry will be denied without a valid ID.

  • Dress Code Enforcement: ARCANA is a masked gathering. Masquerade masks and formal/cocktail attire are mandatory. The Event Organizer reserves the right to refuse entry without refund to any guest not meeting the aesthetic requirements.

  3. Media Release & Likeness Consent

  
  North Star Productions features professional photo booths and live performance documentation. By entering this event, you grant the Event Organizer the irrevocable right to use your likeness, voice, and appearance in any photo, video, or audio recording for promotional and commercial usage without compensation. You waive any right to inspect or approve these materials.

  4. Data Collection & Promotional Usage

  
  By purchasing a ticket, you consent to have your information (name and email) collected for promotional usage. You will be added to the North Star Productions mailing list for event updates and future announcements. You may opt-out at any time or the unsubscribe link in our emails.

  5. Anti-Fraud & Chargeback Policy

  Any attempt to initiate a credit card chargeback for a validly issued ticket is a violation of these terms. The Event Organizer uses Humanitix’s secure payment processing to track ticket delivery. Fraudulent chargebacks will be contested using this signed agreement and may result in the attendee being blacklisted from all future events.

  6. Health, Safety, & Liability

  
  North Star Productions provides hors d’oeuvres, an elixir bar, and a decompression lounge. Attendees consume all food and beverages at their own risk. Drinks are not included in ticket price. The Event Organizer is not liable for any injury, loss of property, or personal health issues arising from participation in the ritual or dance.

  7. Assumption of Risk

  
  By purchasing a ticket and entering ARCANA, Attendees acknowledge the inherent risks associated with a live event involving music, dance, low lighting, and live performances. I voluntarily assume all risks, including but not limited to, physical injury, property damage, or theft.

  8. Hold Harmless

  
  Attendees acknowledge purchase and attendance is voluntary and hereby release, waive, and forever discharge North Star Productions LLC , its organizers, employees, and the venue owners from any and all liability, claims, or demands of any nature. I agree to hold them harmless from any expenses or damages (including attorney fees) arising from my attendance or participation in the event.

• Where will this be held?

  Space Annex Art Gallery - 95 S Cherokee St, Denver, CO 80223

• Is this event 21 and over?

  Yes, will valid ID.

• Why is it required for me to wear a costume?

  You will not be allowed into the event without proper dress code. This is an immersive event, which requires attendee participation.

• Are drinks included?

  No, drinks are not included with the ticket price.

• Is the food included?

  Hors d’oeuvres will be provided during cocktail hour from 8:30-9PM. Other food options will be available for purchase throughout the event.

• When do we get our photos sent to us?

  Your edited photos will be sent to your email within 1 week of the event.