“Why some teams gel and some teams smell”

Steve Herzberg, the Managing Director of NRG Solutions has worked closely with numerous teams as a coach, leader, and team member for over 30 years. In this high performing team’s session, Steve will share with you why some Salons are so successful, whilst others struggle to grow to their full potential. Each workshop will include practical activities highlighting the importance of working together, embracing difference and collaboration. Attendees will walk away with a better understanding of how to get the absolute best out of their team and appreciate why it’s the little things, done on a consistent basis, which shapes the salon’s culture, helping to retain talent and ensure that everyone is working together.

The key topics Steve will focus on are:
• The eight key ingredients in all high performing teams
• How to attract fresh ideas and contributions of value from your salon staff
• Bringing all your team on your success journey with you
• Effortlessly adapting your leadership style to suit the person you are communicating with
• Using access points to effortlessly build deeper relationships with your staff
• Building in daily rituals, like a 9 @9, ensuring everyone is on the same page
• Understanding that everyone can be motivated in different ways
• For any Team to be successful, every member has a crucial part to play