Conscious Communication - Confident Conversations

Transform the Way You Speak, Listen and Connect - One Conversation at a time.

“Every word you speak sets the tone for the experience.”

In salons, communication is everything. This energising 2-hour keynote is designed to help salon owners, stylists, and managers strengthen their communication skills - so they can connect better with clients, reduce tension within teams, and handle difficult conversations with clarity and care. Whether it’s what you say, how you say it, or the energy behind it - communication shapes every moment.

About Rita Marcon

Rita Marcon is the founder of I AM CONSCIOUS LIVING, whose love for the salon industry was sparked at just 12 years old and has shaped every step of her journey since. From the edge of high heels on the salon floor, she followed her passion - mastering human connection, leadership, and empathy - not through textbooks, but through real conversations, courageous choices, and a deep belief in the power of people. Today, she brings that lived wisdom into every room she enters, inspiring others to lead with heart, purpose, and presence.

The Session

In the salon world, great communication is the key to everything - from trust with clients to harmony within the team.

This session gives leaders and team members practical, down-to-earth strategies to:

Express themselves clearly, confidently, and respectfully
Decode what clients and colleagues really mean
Avoid assumptions, tension, and unnecessary reactivity
Feel more grounded, calm, and connected - even on the busiest days

Whether they’re answering phones, consulting with clients, or resolving team issues, this session will help your team feel:

More equipped to say what they mean, without being reactive
More confident in handling conflict or miscommunication
More intentional in how they connect and collaborate

Each Attendee will walk away with:

Practical tools to improve how they speak and listen under pressure
Strategies to reduce miscommunication and prevent unnecessary drama
Techniques for setting clear boundaries and expectations