Tweed Shire Council is delighted to offer you this FREE booking system to ensure that a dedicated duty officer can assist you with your enquiries in a timely and efficient manner.

Your appointment will be booked for a 30 minute session and enables you to ask our duty officer any questions pertaining to your enquiry or seek help lodging your required applications with Council.

Please note that all appointments are in NSW Daylight Savings Time (DST).

The available date and times will be shown to enable the customer to select a time and date suitable to their busy schedules.

This service is offered between 9.00am – 12.00pm daily. If these times are not suitable to you our duty officers can assist you via the phone between 9am – 4pm daily.

Building Enquiry

Dwelling Houses and associated pools, sheds, fences etc.
Plumbing & Drainage
Fire Safety Devices
Rural Farm Structures

Environmental Health Enquiry

Burning off vegetation
Food (retail, home base, food hygiene), please ensure the customer has received advice from Planning about DA requirements before contacting an Environmental Health Officer
Skin penetration (tattoo, waxing, ear piercing), please ensure the customer has received advice from Planning about DA requirements before contacting an Environmental Health Officer
Footpath dining
Contamination/Pollution ( air, water, soil, chemicals, noise)
Illegal dumping
Caravan Parks
Asbestos management
Pest and vermin
Cooling towers
Onsite Sewage Management Systems