PLEASE NOTE: Based on current guidelines, everyone will be required to wear a face mask at the event, and dancing (at least in the conventional sense) won’t be permitted. Click HERE for more info

Ticket Terms & Conditions

Tickets are non-transferable and are not to be duplicated.
All ticket sales are final and non-refundable.
You agree to abide by all COVID-19 health requirements and directives at this event.
Tickets to Bicheno Food & Wine Festival are non-refundable, though a ticket buyback system may be available.
If you change your mind or are unable to come for personal reasons, we may offer a "ticket buyback" service before Monday the 15th of November. Email us on buyback@bichenofestivals.com.au, quote your ticket number(s) and we'll be in touch.
Should the event be forced to cancel at short notice (i.e anytime during November) due to COVID-19 related restrictions, tickets will not be automatically refunded. We intend to offer compensation to stallholders and suppliers for loss of stock and other major costs incurred – ticket revenue will fund this compensation.
Bicheno Food & Wine Festival reserves the right to refuse entry.
Bicheno Food & Wine Festival has all rights to film, photo and video production of this event; by purchasing a ticket you acknowledge that you may appear in photography or videography that will be used by Bicheno Food & Wine Festival for marketing purposes in the future.
Any data collected for contract tracing or marketing purposes from this event will be strictly in accordance with the Privacy of Information Act.

COVID-19 (no refund) Policy

Should the event be forced to cancel at short notice (i.e., anytime during November) due to COVID-19 related restrictions, tickets will not be automatically refunded. In such a heartbreaking situation, we will offer compensation to stallholders and suppliers for loss of stock and other major costs incurred – the festival will use ticket revenue to fund this compensation.

Each food stall will have spent thousands of dollars on fresh food stock and produce - if the event is cancelled this will largely go to waste, and these small business owners will be severely out of pocket.

The COVID-19 pandemic has disproportionately affected the events, tourism and entertainment industries for over 18 months; we feel that it is important to provide a safety net of sorts to our festival suppliers. We hope you agree.