Building a High-Performance Culture

Date: Monday 11 August 2025

Time: 11.00am to 12.30pm SA, NT | 11.30am to 1.00pm VIC, NSW, ACT, TAS, QLD | 9.30am to 11.00am WA

Audience: For approved providers, executives and senior management

Join Nick Hedges together with Carmelle Hedges for an online learning and development interactive workshop on “How to Build a High-Performance Culture!”

With over 25 years in the People and Culture space, ResolveHR has worked with some of Australia’s top companies and scale-ups across, childcare, health care, aged care, finance and retail.  ResolveHR assist and support Aged Care providers improve HR practices, workplace culture and leadership capability.

Nick is an accomplished Human Resources and Workplace Relations Advisor and is also the author of the book, “Exiting Underperforming Team Members – The Inside Scoop!” and is regarded as Australia’s most respected authority on optimising people and team performance.

Carmelle is a Learning and Development Consultant, respected Content Producer, and Workplace Trainer/Facilitator for ResolveHR with over two decades of experience in the education sector.

With a particular interest in the changing needs of business in relation to workplace training, Carmelle brings a wealth of knowledge, skill, and innovation to her work.

About the session:

In this session, Nick and Carmelle will focus on key elements that are core to building a high-performing workplace culture by exploring the elements of trust, communication, and meaningful professional relationships. Participants will identify risk factors that hinder performance and learn to unlock the three key pillars of leadership essential for fostering a healthy, cohesive, and effective team.

 Learning Objectives:

• Exploring the elements of what makes a high performing culture, exploring the 3 key elements around trust, communication and developing meaningful professional relationships

• Identifying risk factors that prevent a high-performance culture

• Unlocking the 3 key pillars of leadership that are core to building a healthy and cohesive team 

What past participants have said are their key take-aways from this module:

• Increased awareness that sharing information more frequently will lead to a greater understanding from team members about what is and isn’t being actioned and the reasons behind that

• Motivation to build stronger connection and trust with team members. Help them to truly trust and rely on each other 

• Greater confidence with tackling workplace issues in a more diplomatic way with a positive mindset

• Desire to hold team members accountable for delivery of tasks and reinforcing expectations throughout the process

• Increased motivation to hold regular honest conversations to assist all stake holders come to a common goal and alignment for the business. Work out ways to assist each other and understand where each other are sitting. 

• Understanding and appreciating conflicting deadlines. Ensuring communication is increased and timeframes are communicated clearly.     

TERMS AND CONDITIONS

By ordering tickets, you as the buyer and the ticket holders agree to:

• Registration is one ticket per participant and all participants are required to access training on individual devices.

• Not circulate or distribute the weblink or resources to any person or organisation who is not a registered attendee (you will receive an invoice for the extra attendee/s)

• Not show the event in a group setting where unregistered attendees are present (you will either receive an invoice for the extra attendees or be removed and no refund given)

• Not make any recordings or capture the video or audio in any capacity

ACIA reserve the right to:

• Remove unauthorised participants from a session if no response is received by the unauthorised attendee within 10 minutes (by Zoom chat).

• Request all participants to turn on their camera

By purchasing tickets you agree to ACIA sending training updates to you.

Notification of cancellation or transfer of registration must be by email to enquiry@acia.asn.au. No refund is available for any cancellations received five working days or less prior to the start date, however a substitute delegate is welcome. Please notify ACIA of any substitution as soon as possible. No refund or transfer will be given for non-attendance.

DISCLAIMER: The advice and views of speakers and the content of presentations are entirely and exclusively the views of the speakers and do not necessarily reflect the views of ACIA. ACIA disclaims all liability in relation to actions taken in response to information presented by speakers.