Building Your "AI Brain" & Working Responsibly

The final workshop in our series focuses on future-proofing your business by creating a custom "AI Brain" and ensuring you use these powerful tools safely and ethically. We'll guide you through building a custom AI assistant trained on your own business information, enabling it to answer specific questions about your products, services, and processes. Crucially, we will also cover the essential governance required, including your data privacy obligations under Australian law and how to protect sensitive business information when using AI.

Outline:

• Creating a Custom AI Assistant: A step-by-step guide to building a simple, custom AI knowledge base that acts as an internal knowledge base for your team.

• Human-in-the-Loop: Why your expertise and oversight are critical for ensuring the accuracy and quality of AI outputs.

• AI and Data Privacy: Understanding your responsibilities under the Australian Privacy Principles (APPs) when handling personal or client information with AI tools.

• Developing a Simple AI Use Policy: Best practices for creating guidelines to ensure your team uses AI tools securely and responsibly, mitigating risks like data leakage and bias.4

• Wrap-up, Q&A, and Your AI Productivity Roadmap.