Course Content

This course combines Stakeholder Engagement Essentials and Public Speaking Essentials into a full day course to upskill participants to apply business development strategies.

When it comes to stakeholder engagement, are you really meeting the needs of your clients? Too often, relationships are not managed effectively, with little or no respect for the individual needs of the client. Failure to engage and manage clients or stakeholders is one of the most common causes of project or relationship failures. In most instances this could be prevented with a strategic approach and planning.

Do you want to learn the art of presenting effectively to an audience?
Public speaking consistently ranks as most peoples’ top fear. Did you know that an astounding 75% of people suffer from speech anxiety?
This workshop is designed to help you engage with your audience by building confidence and driving performance.

In this workshop, we look at the following elements

Strategic approach to planning – begin with the end in mind
Analysing stakeholder needs
Engagement methods and processes
Communication strategies to suit the audience
Evaluation
Responding to changing needs
Identifying your purpose
Analyse and pitch to the audience
Content matters – develop an outline and logical sequence
Writing your talk – what to include, what to leave out
Ensuring understanding and engaging the audience
Practice your new skills in the ‘safe zone’ of learning

Learning Outcomes

By the completion of this course, participants will be able to:

Define the needs of the stakeholder
Develop a planned approach
Set up performance measures to determine results
Align the engagement plan to the overall strategic direction of the project
Overcoming fear of public speaking
Better handle nerves and channel adrenalin for positive impact
Confidence to analyse the audience and tailor delivery
Practice techniques that ensure clear, concise and effective wording
Deliver a polished, professional and credible speech

Who should attend?

This course is suitable for those working with any group, individual or community, where internal or external business relationships have an effect of the success of the business operations or project outcomes.

Typically, but not limited to, stakeholders can be: government departments, community groups, customers, employees, investors and/or suppliers.

Those who suffer from presentation nerves and feel this is a barrier to their personal or professional wellbeing and success. Those required to perform presentations in a work setting but who lack experience and or confidence.

Delivery Information

Duration: 7 hours

Locations: State-wide

Investment

$495 TCCI member

$745 non-member

More Information?

Call 1300 559 122 today to discuss your training needs including on-site or customised delivery or email training@tcci.com.au

PLEASE NOTE:

If you would like to use some or all of your membership voucher on this course or you are a member and would like to be invoiced for training instead, you will need to contact the TCCI prior to booking on 03 6236 3600 or training@tcci.com.au