Business Process Automation for Small Business: Find Your First Workflow

Name: Business Process Automation for Small Business: Find Your First Workflow
Start: 2026-10-26T19:00:00-0400
End: 2026-10-26T20:30:00-0400

Mon, 26 Oct, 7pm - 8:30pm EDT

Online Event

SG1 Consulting - Sam Steele

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Description

Bring one repetitive process from your business. In this free 90-minute live workshop, you will map the steps and handoffs, estimate the time or cost it creates, and decide whether a small automation pilot is worth testing.

We will use a quote enquiry as a practical example: capture the request, identify missing details, prepare a draft, and keep a person responsible for reviewing what goes to the customer. You can apply the same method to customer intake, invoice approval, job handoffs or another process in your business.

You will leave with a simple map of one workflow, four signs that it is a good candidate, and a clear way to measure a first pilot. No technical skills or AI subscription are needed. Bring an anonymised example if you can.

Tuesday 27 October 2026, 10:00–11:30 am AEDT. Live online via Microsoft Teams. Joining details will be emailed before the session. Free registration; limited places.

Explore the workshop and SG1’s business process automation approach: https://sg1consulting.com.au/business-process-automation-workshop

Tickets for good, not greed Humanitix dedicates 100% of profits from booking fees to charity

Hostinformation

SG1 Consulting - Sam Steele

Contact host

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Former cyber operator at the Australian Signals Directorate. Twenty-five years in IT. Now helping business owners get ahead of AI instead of being run over by it.

Where I come from

I spent three years at the Australian Signals Directorate, Australia's equivalent of the NSA, working in cyber operations against state-sponsored adversaries, including China. I can't say much about the work. I can say what it drilled into me: understand a new technology before the other side does, because they will use it whether you're ready or not, and the people who wait to see how it plays out are the ones it plays out on.

Before and after that, I've been in IT since 2001. Networks, security, Microsoft 365, the systems businesses actually run on. Enough years at the keyboard to know the difference between a technology that changes things and one that just changes the invoice.

What I do now

AI is the biggest shift I've seen in my career, and it isn't arriving evenly. Some businesses will use it to serve customers faster, deal with suppliers smarter and give their staff back their day. Others will find out a competitor already did.

I run SG1 Consulting to put owners in the first group. That means bringing the same discipline I used against nation-state adversaries to a smaller problem: your business, your processes, your competitors. Work out what AI actually changes, ignore what it doesn't, and rebuild how the business works around it. Not a tool bolted on the side. A different way of solving the problem.

How I work

AI-first, not AI-added. Start from the decision or handoff, not the software.
Practical over hype. If it doesn't do real work inside a real business, I'm not interested.
Security is not optional. I spent years watching what happens when it is.